HVAC Lead Installer

Job Description

Job Description

Looking for a role that supports you as much as you support your team?

Marshall’s Specialty Services has been a trusted name in Lane County since 1948, helping homeowners stay comfortable in their spaces. We take a whole-home approach, specializing in HVAC, insulation and spray foam, fireplaces and hearth products, and ongoing HVAC service. Our mission is simple: educate our customers, deliver exceptional workmanship, and create comfortable, efficient homes. 
We’re proud of a culture built on quality, teamwork, and doing right by both our customers and each other. This role is ideal for someone who takes pride in hands-on work in the field, brings a strong work ethic to every job, and enjoys helping people feel comfortable and cared for in their homes. If you’re dependable, detail-oriented, and motivated to deliver great service every day, you’ll fit right in. 

Location: 4110 Olympic St. Springfield, OR 97478

We offer a strong benefits package, including: 

• Pay Range = $25.00 - $40.00 per hour DOE
• Medical, dental, and vision insurance, with the base employee plan fully covered by Marshall’s  
• 401(k)/Roth retirement plan with up to a 4% company match  
• Vacation pay, sick pay and 6 paid annual holidays with an additional personal holiday you choose each year 
• Additional incentives such as Spiffs

We’re looking for team members who take pride in their work, collaborate well with others, and enjoy building relationships with customers. If you’re ready for a long-term career with real opportunities for growth, you’ll find it here.

Summary / Objective
As a Lead HVAC Installer, you’ll partner with a Helper to install a wide range of systems and equipment from various manufacturers. Our projects span residential retrofits, new construction, hearth systems, water heating solutions, and emerging technologies, offering variety and challenges to keep you sharp.

Position Type and Expected Hours of Work
This is a full-time, non-exempt position. Work hours are based on business needs and may vary. Extended hours and weekend work may be required to meet operational demands.

Essential Job Functions

• Maintains a professional appearance and attitude at all times
• Maintains required levels of truck stock items
• Properly use safety equipment daily, to include but not limited to, gloves, back brace, lifting harness, safety glasses and continual observation of surroundings and team members
• On a daily basis, the interior of a vehicle should be kept free of trash, debris, unused food and drink.  The vehicle interior should be swept free from excess dirt. Vehicle interior compartments should hold all tools and equipment, keeping floor area free from falling and/or rolling items
• Complete weekly vehicle inspection report
• Operate company vehicle following all safety standards and applicable laws
• Follow instructions from supervisor in a timely manner
• Immediately report any problems with company tools or vehicles to the office
• Work well with customers, co-workers and other subcontractors
• Properly prepare the job site using drop cloths, moving furniture or obstructions and prepare surface areas using floor protectors
• Clean job site.  The job site should be picked up and left in a condition better or equivalent to that as when we arrived.  This includes moving all trash and debris, sweeping or vacuuming the site, removing all tools, parts, and equipment
• Properly remove all install flexible ductwork per code
• Properly support ductwork per code
• Properly remove equipment per code
• Use and perform workflow processes on service software through mobile device
• Complete necessary documentation (notes, photos, forms, time tracking, etc.) to support invoices, estimates, orders, inventory, and other information provided to customers, coworkers, and supervisors as needed
• Proficient in installing standard ductwork
• Proficient in laying out and making standard rectangular ductwork in shop
• Basic understanding of more complex metal fittings (heel, cheek, top, bottom)
• Must be able to communicate ideas to supervisors and homeowners
• Can work on standard replacements unassisted and unsupervised
• Ability to safely use all trade-related tools
• Safely work off 10” and above ladders, and extension ladders
• Utilize all safety precautions and always wear appropriate safety equipment
• Properly connect ductwork to equipment with screws per code
• Properly seal ductwork per code
• Properly run ¾ PVC drain lines per code
• Properly install dryer vent
• Properly use Bosch hammer drill for drilling holes per code
• Check out materials on inventory listing from warehouse
• Obtain positive customer Google reviews
• Good understanding of job layout, design and organized installation of standard replacement work
• Residential replacement jobs: Single unit or full systems
• Install, braze and evacuate line sets
• Solid understanding of refrigeration to do AC and HP installs
• Wire all controllers and thermostats
• Perform all jobs to labor budgets
• Able to supervise and train others

• Attend NATE training for specialty certification
• Complete necessary paperwork to support invoices, estimates, orders, inventory, timecards and other information provided to customers, coworkers, and supervisors as needed
• Work well with customers, co-workers and other subcontractors
• Other duties as assigned

Supervisory Responsibility

• Training and mentoring helpers
• Oversee work performance of Helper on the job and constructive feedback and training

Travel

Travel may be required for training, events, and job site support

Education and Experience

• Minimum of 3-4 years residential install experience
• Must pass drug and background screens
• Valid driver’s license and insurable through the company insurance carrier
• High school diploma or GED
• NATE Core, plus 1 additional certification or obtain within 1 year of hire
• EPA Certified
• LP License or obtain within 6 months of hire
• Water Heater Installer License or obtain within 6 months of hire or promotion
• Intermediate level hearth product installation knowledge and troubleshooting abilities
• Intermediate level refrigeration - ability to adjust differential pressure and superheat subcooling measurements
• Ability to take accurate measurements and create drawings for custom sheet metal built in our Sheet Metal Shop
• Possess knowledge for electrical ohm troubleshooting
• Possess knowledge for electrical ohm troubleshooting (e.g. checking for shorts, running load amps, testing capacitors, etc.)
• Knowledgeable in all gas piping design and installation (e.g. underground gas pipe, PE pipe, 2lb systems, etc.)
• Ability to assess job deficiencies and call for help to try and keep the job on schedule
• Ability to check static pressures and complete all phases of fire up procedures
• Ability to set and reconnect air handlers and furnaces without supervision
• Demonstrated competency and experience with proper brazing techniques (nitrogen purging)
• Demonstrated competency with evacuation line sets
• Possess a standard diagnostic toolset
• Able to communicate clearly in English both verbally and in writing
• Possess tools necessary to perform work at Install Level 4
• Ability to work with tools used in the job in a safe manner
• Ability to accurately read a tape measure down to the ⅛”

This position requires:

• Punctuality
• Communication
• Constructive feedback
• Job specific knowledge and skills for the job level
• Technical/Professional skills and knowledge
• Leadership
• Continuous Learning and Professional Development
• Customer/Client focused
• Developing others
• Follow up
• Managing work
• Quality Oriented/Work Standards
• Safety Awareness
• Stress Tolerance

Work Environment
Environment consists of extreme variations due to conditions, including but not limited to: heat, cold, wet, wind, sunlight, absence of light, dust, high particulate air conditions, heights (e.g. rooftops), insects, animals, mammals, reptiles, insulation handling, tight crawl spaces and other conditions deemed by worksite.  

Physical Demands
Reaching, bending, stooping, walking, sitting, crawling, squatting.  Holding, carrying objects and lifting – including heavy objects such as equipment up to 300 pounds.  Use of tools and equipment such as hand tools and ladders including extension ladders.  Be able to work in confined spaces for extended periods of time.

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