Regional Director of Operations

Father Murray, A Villa Center is seeking a Regional Director of Operations to join their team! The Regional Director of Operations is responsible for financial, quality care, customer satisfaction and maintaining compliance to company policies and programs. By setting comprehensive goals for performance and growth the Regional Director of Operations leads and encourages maximum performance and growth of the assigned facilities. Regional Director of Operations Duties and Responsibilities Participates in the business organization’s strategic and operational governance processes as a member of the senior leadership team. Ensures company standard as a high-quality provider through implementation of quality systems, onsite inspections for quality care and exceptional customer service. Assists facility administrators in establishing controls to manage and monitor operating and capital budgets Analyzes monthly financial data and provides input to the executive leadership Collaborates with facility managers and regional staff to identify and address regional training needs. Promotes company’s Code of Conduct; inspires the same commitment in others. Interviews and assists in the selection of facility leadership Works closely with facility administrators to solve facility financial and operating issues, including PPDs, and labor costs. Develop new business strategies to enhance and improve the hospital’s overall performance. Develop location managers and regional support staff to their fullest potential. Lead management meetings with ensuring focus is directed to both short and long term priorities Ensure customer/client expectations are met relative to operational performance (i.e., service level agreements, performance guarantees or government mandates) Perform other duties as assigned. Regional Director of Operations Skills and Abilities Demonstrated strategic planning and business development ability A broad understanding of the complexities of healthcare systems. Exercise professional, appropriate judgment during high stress situations. Exceptional written and verbal communication skills required. Ability to make these decisions in a timely and effective manner. Proficient in Microsoft Office. Ability to travel to facility locations frequently, with occasional weekend travel. Regional Director of Operations Education and Experience Bachelor’s degree in business, healthcare administration, or a similar major required. Master’s degree preferred. 5+ years of experience in a management role. Healthcare industry preferred. Physical Requirements Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required. Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required. Villa Healthcare Benefits Daily Pay & Competitive Compensation Tuition Reimbursement Program 401(k) with company match Medical Insurance Dental, Vision, and Disability insurance Employee Assistance Program (EAP) Access to Villa Perks, an Employee Discount Program Innovative Training Programs Opportunity for Growth and Advancement Paid Time Off And much more! *The above company benefits apply to full-time employees working 30 or more hours per week. Eligibility for specific benefits may vary depending on employment status and location. Why Villa? At Villa, we believe great care begins with how we treat our people. When our team members feel supported, respected, and empowered, better outcomes follow for residents and their families. Whether you're at the bedside or behind the scenes, your work matters here because every role contributes to someone’s comfort, dignity, and healing. When you join Villa, you are not just building a career. You are becoming part of a team united by purpose. We support our team members through mentorship, professional development, and a culture built on collaboration, trust, and growth, so you can continue to learn, contribute, and make a meaningful impact. Villa Healthcare has a long and successful history of providing both short- and long-term skilled nursing care. We are committed to personalized, integrated care that considers the total well-being of every guest and their family members and goes beyond simply meeting expectations. This commitment is reflected in our empathetic and respectful culture, where we honor individual preferences and needs so each guest can feel at home while working toward optimal health outcomes. At Villa, we believe in making people better, and our B.E.T.T.E.R . Service Excellence Code of Conduct guides how we show up every day. As a member of the Villa team, employees are expected to uphold these standards by B eing welcoming to all, E stablishing meaningful relationships, demonstrating T rust and respect, supporting T eamwork, E ngaging and communicating openly, and R ecognizing one another’s contributions. Villa Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act. #J-18808-Ljbffr