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Ecommerce CX Manager — Lead, Train & Elevate Support

Talent Hackers, LLC

Talent Hackers, LLC is seeking an experienced Ecommerce Customer Service Manager to lead a team of seven representatives for a growing ecommerce business. The ideal candidate has strong CX management experience, subscription-based operations, and hands-on leadership. You will oversee daily operations, monitor channels, and develop SOPs and training to boost response times and customer satisfaction. This full-time EST role requires excellent English, proficiency with tools like Gorgias, and a #J-18808-Ljbffr Talent Hackers, LLC

Vacancy posted 3 days ago
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