Operations Manager

Operations Manager Location: Hybrid – South San Francisco, CA OR Turlock, Stockton, Modesto, CA Schedule: Full-Time | Exempt Department: HQ-Operations Reports to: Chief Operating Officer Pay Range: $100,000 – $130,000 per year The salary range for this position is $100,000 – $130,000 per year for employees hired in the Central Valley/Bay Area. The pay range provided in this job posting represents the typical range or starting rate for candidates hired within the Bay Area region. Candidates hired in other California locations may have different starting salaries based on cost of living and market data variations. Factors that may be used to determine your actual starting salary include your education, experience, knowledge, skills, abilities, the market data for your work location, and internal comparisons to other employees in similar roles. Make a Meaningful Impact Aspiranet, a leading California-based nonprofit dedicated to supporting children, youth, and families, is seeking a strategic and results-driven Operations Manager to join our team. If you thrive on solving complex operational challenges, managing cross-functional initiatives, building efficient systems, and supporting organizational growth, we'd love to hear from you. This is an exciting opportunity to partner closely with executive leadership and play a key role in advancing agency-wide operational excellence while supporting Aspiranet's mission of creating brighter futures for children and families across California. About Aspiranet Aspiranet is a mission-driven social services agency with a proud legacy of supporting California communities since 1975. We are committed to ensuring that every child is loved, every family is supported, and every individual has the tools to succeed. Our services span the state and are delivered through six dedicated divisions: Foster Care and Adoption, Transitional Aged Youth (TAY), Residential Services, Intensive Home-Based Services, Behavioral Health, and Family and Community Services. At Aspiranet, every role contributes to something greater helping create a future where opportunity, hope, and healing are within everyone's reach. Position Summary Reporting directly to the Chief Operating Officer, the Operations Manager serves as a key operational leader responsible for advancing Aspiranet's strategic and operational priorities. This position leads enterprise-wide operational initiatives, project management efforts, vendor oversight, governance processes, operational reporting, and business process improvements. The Operations Manager works across multiple departments and functions, exercising independent judgment to identify operational needs, develop solutions, improve efficiencies, and support organizational effectiveness. This role partners closely with executive leadership to ensure projects, systems, and resources align with Aspiranet's long-term goals and mission. Key Responsibilities Operational Leadership & Project Management Lead and manage enterprise-wide operational and infrastructure projects from planning through implementation. Evaluate organizational priorities, risks, resource needs, and competing demands to develop effective project strategies. Establish project objectives, timelines, and implementation plans that support organizational goals. Identify operational challenges and recommend process improvements, technology enhancements, and efficiency initiatives. Monitor project performance and proactively address barriers, delays, and operational risks. Vendor Management & Cost Optimization Oversee the agency's vendor management framework, including vendor selection, onboarding, evaluation, and contract renewal processes. Evaluate vendor performance, service quality, pricing structures, and operational value. Identify opportunities for cost savings, vendor consolidation, and improved service delivery. Monitor vendor spending and contract compliance through reporting, dashboards, and trend analysis. Provide leadership with recommendations regarding vendor strategy, risk management, and purchasing decisions. Governance & Information Management Support the development and implementation of operational policies, procedures, and governance standards. Lead SharePoint governance efforts and promote effective document management practices. Ensure compliance with records retention, version control, and organizational documentation standards. Maintain oversight of operational records, contracts, policies, and agency documentation. Collaborate with Information Management teams to improve content organization and adoption of governance standards. Data Reporting & Operational Analytics Develop and maintain dashboards, KPIs, and reporting tools that support operational decision-making. Deliver regular operational updates and performance reports to executive leadership. Improve data quality, reporting consistency, and visibility across organizational initiatives. Implement systems that track project progress, operational performance, and organizational risks. Cross-Functional Collaboration Serve as a primary liaison between Operations, Information Technology, Finance, Human Resources, Compliance, and program leadership. Coordinate operational priorities and resources across multiple initiatives and departments. Identify and elevate operational risks and resource constraints. Promote accountability, collaboration, and continuous improvement throughout the organization. Support special projects and other duties as assigned. Qualifications Bachelor's degree in Business Administration, Operations Management, Public Administration, or a related field preferred. Equivalent professional experience may be considered in lieu of a degree. 3–5 years of experience in operations management, project management, business administration, or cross-functional leadership. Experience managing operational, infrastructure, or organizational improvement projects. Demonstrated experience with vendor management, procurement processes, and contract oversight. Experience developing reports, dashboards, KPIs, and operational performance metrics. Familiarity with SharePoint, Microsoft 365, records management, and governance practices. Strong analytical, organizational, and problem-solving skills. Excellent verbal and written communication skills. Proven ability to collaborate effectively across departments and leadership levels. Project Management certification (PMP, CAPM, or equivalent) preferred. Advanced proficiency with Microsoft Office Suite, Teams, SharePoint, and presentation software. Must meet Community Care Licensing requirements, including fingerprint and Child Abuse Index clearance, valid California Driver's License, insurance, acceptable driving record, and access to a reliable vehicle. Work Environment & Schedule Hybrid role with regular onsite presence required at Aspiranet's South San Francisco headquarters and other California offices as needed. Up to 20% travel throughout California. Use of standard office equipment, computers, and communication systems for extended periods. Frequent participation in meetings, project coordination, and operational planning activities. Occasional lifting and carrying of office materials weighing up to 30 pounds. Why Aspiranet? Competitive compensation, comprehensive benefits package, and a 403(b) retirement plan with employer matching. Access to the free Aspiranet Employee Perks Program. Enjoy exclusive discounts on entertainment, travel, wellness, pet care, gym memberships, theme parks, and more. Flexible Hybrid Schedule. Enjoy the mix of remote and in-office work, supporting work-life balance. Flexible paid time off including 11 paid holidays, 10 vacation days, 10 sick leave days, two diversity days, and paid birthday time off. Access to our employee assistance program including 24/7 crisis line; up to 6 counseling sessions per issue. Training opportunities are available to support your ongoing development and career aspirations. Collaborate in a supportive, inclusive, and mission-aligned culture. Opportunity to lead meaningful initiatives that support employee wellbeing. Physical Demands The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. This position typically operates in a standard office environment. The noise level is generally quiet and remains within OSHA’s established safety levels at all times. Equal Employment Opportunity Aspiranet is an equal opportunity employer that recognizes the value of diversity. We believe a diverse workforce within a culture of Inclusion, Diversity, Equity, and Access (IDEA) increases creativity, innovation, problem-solving, and teamwork for the youth and families that we serve and the organization as a whole. Aspiranet strives to provide our employees with a workplace that is welcoming, inclusive of differing world views, cultures, and lived experiences. Ready to Apply? To apply, visit Pro Tip: Once you’re in the portal, be sure to create an account to get started on your application! It’s quick, easy, and the first step to making a difference. #J-18808-Ljbffr