Executive Administrative Assistant - Sales

Executive Administrative Assistant

At the Tom James Company, an Executive Administrative Assistant plays a critical role in supporting sales team members, store leadership, and senior organizational leaders in achieving our mission of being a global leader in the fashion industry. As a trusted partner to executive leadership, this position provides strategic administrative support, facilitates cross-functional collaboration, and helps drive organizational effectiveness. The role is a key member of the sales support team and serves as a high-level Executive Assistant to senior company leaders.

We currently have a full-time opportunity available in our Austin, Texas office. This position offers up to 40 hours per week, with a pay rate of $21$22 per hour, depending on experience. We provide a comprehensive benefits package that includes generous paid time off (PTO), paid holidays, and a 401(k) retirement savings plan.

Regular onsite attendance required.

Job Responsibilities

• Preparing for daily client visits
• Prepping clothing to be delivered
• Locating necessary client information (A/R balances, sales sheet)
• Updating sales materials regarding fabrics/options
• Coordinating and maintaining all client orders/files
• Communicating with clients:
• Setting up appointments
• Providing status of orders
• Scheduling deliveries
• Sending reminders
• Supporting the sales efforts of the sales professional by:
• Communicating regularly with the sales professional and other members of the store team
• Meeting with the sales professional to set goals
• Managing daily calendar
• Organizing inventory
• Pursuing efficiencies for processes and communication
• Picking up and delivering client items as needed
• Prospecting new clients using internet and social media applications
• Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
• Entering referrals into proprietary system
• Sending introductory and promotional messages
• Creating call lists/hot lists
• Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
• Maintaining a professional image to interface with corporate clients

Qualifications

• Confident, independent worker
• Strong communication skills (verbal, written, listening)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social Media savvy (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
• Possesses basic accounting skills (such as balancing accounts)
• Enjoys being flexible and multitasking
• Motivated to tackle challenges
• Yearns to work in a fast-paced team environment
• Able to bend and lift 20 lbs.
• Valid Driver's License required (Exception: larger metropolitan areas)
• Two years office-related experience is preferred.
• Experience with a sales-oriented environment is a plus!