Field Service Technician

Field Service Technician Level 1Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.The Field Service Technician Level 1 will be responsible for start-up and commissioning of projects, preventative maintenance, and basic submersible wastewater pump (Flygt) and control panel troubleshooting at customer sites. Product specific training will be provided. Will interact with customers.We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan with company contribution, and other additional miscellaneous benefits.Core responsibilities include:Evaluate, repair, and conduct hydraulic, mechanical, and electrical testing of submersible wastewater pumpsBasic troubleshooting of electrical control panelsBasic understanding of schematics and wiring diagramsAssist with start-ups and emergency calloutsOperating and maintaining a service truck with crane and out-riggersOperating industrial equipment in a shop environment such as forklift, overhead cranes, etc.Working with various Company provided hand and power toolsAccurate record keeping inside Xylem's work order management systemCreate and maintain a safe and organized working environment and culture within the organization and following protocols at customer locationsTake care of company propertyDemonstrates High Impact Culture through innovation, accountability and empowermentMust be able to function in a team environmentUsually works with direct supervision but can work independently if neededTravel requirements include some travel required (overnight stays, away from home).Pre-hire requirements to operate company vehicle (provided by Xylem or candidate):Driver Application for EmploymentMotor Vehicle Report (MVR)Driver Disclosure and ReleaseEmployee Applicant Drug and Alcohol StatementFMCSA Certificate of AwarenessDriver Certificate of ViolationsDriver Statement of On Duty Hours – if applicableRoad TestCopy of Driver's LicenseCopy of Medical CertificateQualifications:Education Requirements:HS diploma or equivalentExperience Requirements:0 to 2 years of technical work experience, 1 year preferredSkill Requirements:Electrically and mechanically inclinedDemonstrates critical thinking and troubleshooting abilityComprehend technical information and communicate it clearlyExperience with Microsoft Office and smart devicesHigh impact behaviors include:Transformative Mindset (Talent, Capability)Consistency (Strategy alignment, Continuity)Empowerment (Decision-making, Approval culture)Non-Confrontational Culture (Feedback culture)Clear Roles & ResponsibilitiesLeadership skills:Proactively seeks feedback from peers, team members, and managerApplies new knowledge and tech to improve outcomes within teamIdentifies and mitigates risksBreaks down problems effectively and leverages RCAPrioritizes team's and organization's needs over selfOwning executionDelegates effectively to empower teams to growConsiders Xylem-wide implications of decisionsPerforms strongly under pressure or in face of challengesFocuses on long-term goals despite setbacks or failuresHas an effective personal operating modelLeads change with optimismIn this role, the working environment is an industrial shop setting where use of PPE is required. May also include exposure to hazardous material and loud noises. The physical demands may include but are not limited to, standing and lifting to 50 lb. In addition, this role may require overtime, and travel may be needed for training sessions.At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment based on race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.