Mobile Service Technician

Mobile Service Technician – Join Our Growing Team

We're looking for a motivated and independent Mobile Service Technician to help expand our rapidly growing mobile service operation. If you enjoy working autonomously, solving problems on the go, and delivering great customer service, this is a great opportunity to build a rewarding career.

What You'll Do:

• Travel to customer homes and workplaces in a fully equipped mobile service van
• Perform basic maintenance, light repairs, and recall services
• Deliver high-quality, convenient service that builds customer trust and loyalty
• Represent our company professionally in the field

What We're Looking For:

• Strong background as a service technician (B-level preferred)
• ASE or Ford certifications are a plus, but not required
• Self-starter who can work independently and manage their time effectively
• Excellent communication and customer service skills
• Valid driver's license and clean driving record

Why Join Us?

• Be part of a fast-growing mobile service initiative with huge potential
• We're already operating one successful van and have another ready to launch
• Strong support from management—we're invested in your success
• Opportunity to grow with a forward-thinking service model focused on convenience and customer loyalty

If you're ready to take your skills on the road and be part of something growing fast, we want to hear from you.

Benefits:

• Health, Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible Work Schedule

Responsibilities:

• Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
• Engage with many different customers each day and represent the dealership while being calm and responsive
• Organize and prepare for the day's appointments and be excellent at time management
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
• Accurately document vehicle repairs/work performed on the repair order
• Stay informed of Ford technical bulletins and complete required training
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly
• Take pride in the role and bring a start-up mentality to growing the business

Qualifications:

• B-level or higher qualifications preferred
• Detail-oriented and organized
• Requires little or no guidance on jobs
• Valid driver license
• ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
• Service Technician experience preferred
• Strong use of technological devices including tablets
• Must be able to perform physical tasks and lift up to 100 pounds

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.