Operations and Community Associate

About Us

Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.

We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

The Role

In this role, you will be responsible for the successful and cost-effective execution of the local projects under the supervision of the Community & Operations Manager. Further, enhancing the local database of Evaluators and retaining the active ones.

• 1-2 years of proven Retail/Project Coordination experience and/or Client Servicing.
• Excellent communication skills in English as you will be the contact person for the Evaluators.
• Social media/Tech savvy (personal or professional)
• Proficiency in any additional European language would be considered an asset.
• Microsoft Office skills required; other software knowledge is appreciated!
• Interest/ experience in social media outreach and community management
• Excellent organizing skills to coordinate project activities. Ability to multitask and can manage time well.
• Being resourceful, proactive, and having a problem-solving mindset. Ability to work with details and time-sensitive issues.
• Passionate, positive, and outgoing personality. Ability to work as part of a team.
• Ability to work under pressure and to manage stress.
• Customer-service orientation