Healthcare Business Development Director

Job Description

The Opportunity

GoTo is investing in the healthcare vertical as a key growth area and is seeking a senior business development leader to drive commercial expansion. This role is ideal for a proven strategic seller with 10+ years of experience closing large, complex deals in multi-stakeholder environments, including direct experience selling into the healthcare vertical and an established network of healthcare leaders, buyers, partners, and industry contacts that can accelerate market entry and account penetration.

The ideal candidate brings deep healthcare expertise, the ability to develop high-value use cases, and strong knowledge of UCC technologies, including UCaaS, CCaaS, cloud communications, and CX. As a senior individual contributor in a quota-carrying role, this person will need to influence without direct authority, partnering closely with Product Management and other internal stakeholders while applying a strategic, entrepreneurial mindset and strong execution discipline to drive revenue growth.

Sales at GoTo

At GoTo, our Sales team connects businesses and people with technology solutions that simplify and empower daily life. We continually improve our approach by using innovation and practical AI to help you find new opportunities, personalize outreach, and deliver results for our customers and partners. Here, you’ll use creative problem-solving and data-driven insights to prospect effectively and match our solutions to each unique need. Join our team, where your ideas and ambition help us better support our customers and shape GoTo’s future.

Your Day to Day

• Develop and execute GoTo’s healthcare vertical growth strategy by identifying target segments, named accounts, priority use cases, and revenue opportunities focused on patient engagement, compliance and analytics.

• Build and expand executive relationships within strategic healthcare accounts, leading consultative sales efforts that uncover business needs and align GoTo’s UCaaS, CCaaS, CX, and cloud communications solutions to customer priorities.

• Own complex opportunity strategy from pipeline creation through close, including account planning, stakeholder mapping, business case development, proposal strategy, negotiation, forecasting, and revenue execution.

• Establish and grow strategic partnerships with healthcare ecosystem players such as EHR vendors, system integrators, consultants, channel partners, and healthcare associations to accelerate market entry and customer acquisition.

• Partner cross-functionally with Sales, Marketing, Product, Solutions Consulting, Customer Success, and Legal to shape healthcare-specific messaging, support demand generation, and influence go-to-market priorities based on customer and market insights.

What We’re Looking For

• 10+ years of experience in strategic account sales, enterprise sales, business development, or vertical market leadership in healthcare technology, SaaS, cloud communications, contact center, or CX environments.

• Proven success generating pipeline, penetrating strategic accounts, and closing complex, high-value enterprise deals involving multiple stakeholders and long sales cycles.

• Experience selling into or building solutions for healthcare organizations, including providers, payers, healthcare IT, telehealth, digital health, or related ecosystems.

• Strong understanding of solution-based selling, strategic account planning, and healthcare-relevant technologies and requirements, including UCaaS, CCaaS, CX, HIPAA, HITRUST, HL7, and FHIR.

• Bachelor’s degree required; MBA or advanced degree preferred. English required for global collaboration; additional language capabilities are a plus depending on market coverage.

What We Offer

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:

• Comprehensive health benefits, life and disability insurance.

• Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days

• Tuition and reading reimbursement programs to support your continuous learning and professional growth

• Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching

• Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.

Annual OTE [Base + Commissions Target] Range: $210,000 - $294,000

The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits.

Benefits: Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short Term and Long Term Disability, and Basic Life Insurance.

The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits.

At GoTo, we’re shaping the future of work—driven by curiosity, innovative thinking, and a passion for solving real challenges. As the leader in cloud communications and IT, our solutions are built for what’s next and guided by a relentless focus on customers. Our culture thrives on diverse perspectives, ownership, and a growth mindset that fuels continuous learning and adaptation. Here, collaboration and authenticity spark new ideas and drive real action—so your impact is seen, felt, and valued. Join GoTo to build what’s next and accelerate your journey alongside teammates who turn possibility into reality.

GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.