Engineering Operations Technician, ADC InfraOps DCEO

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Engineering Operations Technician (EOT) are Amazon’s front line responders for hands‑on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand‑by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. Military Ratings/MOSs Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, MT, EN, STG, STS, UT Army: 15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F Marines: 612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337 Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031 Key job responsibilities Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre Troubleshoot of facility and rack‑level events within internal SLAs Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements Provide support to Data Centre Operations technicians Perform root cause analysis of equipment failures Ensure all safety procedures are adhered to while performing work Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) Utilise internal CMMS to manage building workflows and spare part inventory Supervise contractors who perform servicing or preventive maintenance Respond to off hour emergency calls per on call rotation for any one of the region’s sites Fully comply with all physical security procedures and policies Drive innovation while reducing operational costs in the facilities Manipulate small wires and objects Perform the following tasks, with or without reasonable accommodation Walk job sites in uneven terrain Work at heights and from ladders Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more Bend or twist the body into unusual positions while working Push or pull heavy objects into position Work in noisy environments A day in the life After an initial training period, you will support data centre infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS! About the team The cleared LCK DCEO team provides operations and maintenance of critical AWS data centre facility infrastructure for our customers in the Intelligence Community. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don #J-18808-Ljbffr Amazon Data Services, Inc.