Organ Recovery Coordinator

Job Description

Job Description

Organ Recovery Coordinator

Strata Critical Medical is hiring Organ Recovery Coordinator to support our expanding Organ Recovery Services Division. In this essential role, you'll coordinate surgical teams, transportation, and equipment logistics to enable timely and effective organ recovery procedures across the United States. You'll serve as the real-time point of contact during active cases, ensuring precise communication and seamless coordination with hospitals, transplant centers, and OPOs.

The Organ Recovery Coordinator is a key support role responsible for managing and executing the day-to-day logistics and communication of our nationwide organ recovery, Normothermic Regional Perfusion (NRP), and perfusion services. This includes Donation after Circulatory Death (DCD), Donation after Brain Death (DBD), and NRP recoveries. This position is ideal for someone who is detail-oriented, communicates clearly, and thrives in a fast-paced environment.

The role operates remotely and requires flexibility to work non-traditional hours aspart of an on-call rotation. We value experience, dependability, and a strong work ethic.

Location: Remote
Compensation: $70,000 - $80,000 annually, depending on experiece
Schedule: Rotating shifts including nights, weekends and holidays. Must be able to work shifts 12 and/or 24 hours on-call. 
Travel: Regional driving to hospitals plus nationwide flyouts, including on small aircraft

Key Responsibilities:

• Coordinate dispatch of surgical staff, perfusionists, equipment, and transport assets for active and upcoming organ recovery cases
• Serve as the central point of communication during live cases and team mobilizations
• Ensure alignment of schedules across shared staffing pools to avoid conflicts or delays
• Maintain documentation in StrataLink Operations, our ERP platform
• Monitor active case timelines and provide updates or escalation as needed
• Assist in handoffs between shifts and ensure continuity of information
• Support readiness tasks such as equipment tracking, training setup, and process documentation

Qualifications:

• Associate's or Bachelor's degree in Health Sciences, Healthcare Administration, or a related field, or an equivalent combination of education and experience.
• Previous administrative, coordination, scheduling, dispatch, or customer service experience, ideally in healthcare, staffing, logistics, clinical coordination, transplant logistics, perfusion, or OPO case management.
• Proficiency with electronic systems used for case documentation and communication (EMRs, coordination apps, scheduling software).
• Comfort with technology, including email, spreadsheets, and online platforms such as Google Workspace (Gmail, Sheets, Drive).
• Strong written and verbal communication skills, clear and professional.
• High attention to detail, with strong organizational and time-management skills and the ability to manage multiple cases and competing priorities concurrently.
• Dependable, proactive, and able to problem-solve independently in a fast-paced setting.
• Discretion with confidential or sensitive information.
• Reliable internet connection and phone access.

Schedule & Environment:

• Rotating on-call shifts (12 and 24 rotating call shifts)
• Remote office environment with standard equipment.
• Requires extended hours and availability during nights, weekends, and holidays as part of a rotating on-call schedule.
• Must be able to operate a computer and communicate effectively via phone, text, video conferencing, and other digital platforms.
• Occasional travel may be required (less than 10%) to attend in-person team meetings or support high-priority recoveries.

What We Offer:

• Opportunity to support life-saving organ donation and recovery efforts
• Mission-driven team with a culture of collaboration and responsiveness
• Competitive compensation and shift differentials
• Access to training, tools, and platforms built specifically for our coordination teams
• Remote work flexibility
• Opportunity for additional compensation by picking up shifts ($625) or cases ($250)