Service Porter

Automotive Service Greeter Porter Automotive Service Greeter Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility, increase customer convenience, and maintaining an orderly service parking area. Duties and Responsibilities Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location. Determines if customers coming into service have an appointment; records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around). Controls service traffic flow, parking, and assists with loaner vehicles as needed; parks vehicles after they have been written up. Drives safely and reports any lot damage immediately; zero lot damage is the goal and expectation. Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business. Installs disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service. Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot. Maintains a clean and safe service drive area, free of trash, water, leaves and dirt. Drives vehicles to and from service lane, service stalls, and parking lot as needed. Makes key tags for vehicles. Maintains a professional appearance. Performs other duties as assigned. MUST follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Qualifications Ability to perform each essential duty satisfactorily. Ability to drive manual transmission. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Authorized to work in the USA. Perform safety duties correctly. Ability to pass pre-employment testing: background checks, MVR, drug tests, credit report, and valid driver license. Benefits Comprehensive training. Competitive compensation. Unparalleled benefits. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. #J-18808-Ljbffr High Desert Ford