IT Helpdesk Lead - Hybrid, Mentorship & Growth
Worldwide Logistics Group
Worldwide Logistics, Inc. seeks an IT Helpdesk Team Lead to guide a team of technicians, resolve Tier 2-3 escalations, and drive improvements in hybrid/multi-location offices. The role covers hardware/software, connectivity, migrations, and process enhancements. Candidate brings 3+ years in IT support, strong troubleshooting, and leadership skills. Knowledge of RMM tools, MS 365/Azure AD, ITIL, and customer service is essential for success in a dynamic logistics IT department. #J-18808-Ljbffr Worldwide Logistics Group
Vacancy posted 19 hours ago
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