Case Manager, Supervised Release Program

Job Description

Job Description

THE ORGANIZATION

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

1. Operating Programs that pilot new ideas and address local challenges;
2. Conducting original research to evaluate what works—and what doesn’t; and
3. Providing expert assistance and policy guidance to reformers across the country and beyond.

Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at

THE OPPORTUNITY

Staten Island Justice Center (SIJC) seeks to re-engineer the experience of criminal court in Staten Island, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Richmond County Criminal Court and community-based offices, SIJC is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in so doing, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling.

SIJC seeks Case Managers for the borough’s Supervised Release Program (SRP). Reporting to Supervising Case Managers, Case Managers are the front line of service delivery and key to ensuring that the program meets its mandate. Specifically, Case Managers will supervise SRP participants according to their assigned tier and level; work with participants to identify and address barriers to compliance and court attendance; conduct outreach to participants, court stakeholders, community-based service providers, and collateral contacts; connect participants to appropriate services in the community to support their stabilization, and ensure accurate and timely court reporting on participants’ compliance with program requirements. Accurate and timely data entry is a core responsibility for this position. Additionally, Case Managers will co-facilitate pro-social and psycho-educational groups.

Responsibilities include but are not limited to:

• Provide supervision and court monitoring for SRP participants according to their assigned tier and level by completing check-ins in the specified method and frequency, while treating all participants with dignity and respect; 
  • Proactively communicate and reinforce program expectations with participants; 
• Work with participants to identify and address barriers to compliance with supervision requirements and court attendance; 
• Provide comprehensive, clinically-informed case management services by orchestrating internal and external resource allocation and service referrals 
  • Referrals should align with participants’ needs and goals, including but not limited to substance use, mental health, trauma, intimate partner violence, housing, education, and employment; 
• Monitor participants’ compliance with supervision requirements; 
  • Conduct outreach to participants, their collateral contacts, and defense attorneys to maximize compliance with supervision requirements; 
• Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices; 
• Submit accurate and timely reports to court within designated time frames, including compliance, noncompliance, re-arrest, and mandatory programming court notifications; 
• Maintain professional and positive relationships with court staff, judges, and attorneys;
• Co-facilitate pro-social and psycho-educational groups for participants in collaboration with SRP Clinicians; 
• Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;
• Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets; 
• Attend project events, community events, and meetings after house, as needed; 
• Please note that this role is not eligible for clinical hours; and
• Additional relevant tasks, as necessary. 

Qualifications:  

• Bachelor’s degree and two years direct practice experience (e.g. therapeutic or case management) required;
• Experience in pretrial, court-based, or criminal legal system strongly preferred; 
• Must be detail-oriented with strong organizational and time management skills;
• Experience working within a specialized branch of service provision like substance use treatment, mental health services, co-occurring disorders, or adolescent development preferred;
• Experience using trauma-informed and strength-based approaches strongly preferred; 
• Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment;
• Professional demeanor and ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies; 
• Openness to work collaboratively with people from diverse backgrounds in a culturally-competent manner; 
• Bilingual (English-Spanish) preferred. 

Position Type: Full-time in-person work required; weekend and evening hours required, as needed.

Location: Staten Island, NY. 

Compensation: The compensation range for this position is $53,050 - $66,800 and is commensurate with experience.

Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

Timeline to Apply: The Center is accepting applications on a rolling basis. We encourage interested applicants to apply as soon as possible.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.

In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.

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