Assoc Patient Access Rep-Fam Med Care-Carmel

Assoc Patient Access Rep-Fam Med Care-Carmel The Associate Patient Access Representative (APAR) is the first point of contact for visitors, providing customer service, patient registration, scheduling, payment collection, insurance verification, and compliance management. This role ensures smooth workflows by preparing patients administratively and financially for their visits. Qualifications High School Diploma or GED (Required) 1+ years experience in a healthcare office setting with a strong customer service background (Preferred) Proficient in all types of registrations (inpatient, outpatient, and emergency admits) Complete Admissions, Discharges, and Transfers in a timely manner when applicable Monitor and perform all patient hospital and/or ambulatory movement Utilize EPIC work queue to pre-register scheduled patients Verify medical necessity in accordance with CMS standards and communicate relevant coverage and eligibility information to the patient Accurately enter patient demographics, insurance, and financial information including inpatient and outpatient benefits Gather and verify all appropriate, confidential health and financial information from patients while using various computer software to ensure payment for all authorized services Confirm the completeness of the electronic health record (EHR) and make necessary changes #J-18808-Ljbffr Community Health Network, Inc.