Site Housing Specialist

Job Description

Job Description

Benefits:

• Health insurance
• Vision insurance
• 401(k)
• Dental insurance

SITE HOUSING SPECIALIST
Position Description

Department:
37 Stock

Reports to (title):
37 Stock Housing Manager 

Hours/week:
40

Job Location:
Lumbee Tribe of North Carolina

Type of Position:
Full-Time

Classification:
Non-Exempt

Effective Date:
08/2026

 

PERFORMANCE EXPECTATIONS

In performance of their respective tasks and duties all employees of Lumbee Tribe of North Carolina are expected to conform to the following:

• Uphold all principles of confidentiality to the fullest extent.
• Adhere to all professional and ethical behavior standards of the tribal government. 
• Interact in an honest, trustworthy, and respectful manner with employees, Tribal members, visitors, and vendors.
• Participate in departmental staff meetings, quality management activities and educational programs.
• Comply with Lumbee Tribe’s policies and procedures.
• Maintain a current insurable driver’s license.

POSITION PURPOSE
 
The Site Housing Specialist will be responsible for the day-to-day management of Tribal low-income public housing units and the eligibility and recertification processes for unit occupants. 

ESSENTIAL DUTIES, FUNCTIONS, & RESPONSIBILITIES

1. Assess and determine eligibility for occupants of units through pre-home visits for applicants based on established guidelines and communicate eligibility to applicants.
2. Conduct home visits, orientations, annual recertification, interim rent adjustments and payment agreements.
3. Communicate and counsel residents concerning the maintenance program, work order system, handle delinquent rent collections, security and other lease violations to include evictions.
4. Conduct home visits on a quarterly basis.
5. Handle and resolve resident issues and complaints in a timely manner.
6. Investigate and advise residents of all incidents of violence, fire and storm damage with written reports.
7. Promote a safe and decent community environment to residents through communication and coordination with Security Officers.
8. Maintain regular office hours and the cleanliness of the site office.
9. Prepare and maintain a weekly activity log and a monthly report for the Tribal Administrator.
10. Participate in filing summary ejection paperwork and attend District Court proceedings for evictions for tenants.
11. Attend meetings as designated by the Tribal Unit Housing Manager.
12. Participate in orientation, training, and other personal and professional development related to assigned responsibilities.
13. Other duties as assigned. 

 

MINIMUM MANDATORY QUALIFICATIONS

Experience:

• Leasing of property and evictions is a plus. 
• An equivalent combination of education, training and experience will be considered. 

Education:

• Graduation from a two-year college in public administration, business administration, or closely related field. 

Mandatory Knowledge, Skills, Abilities, and Other Qualifications:

• Must possess good communication skills, the ability to relate to diverse populations, computer skills and organizational skills.  
• Positive working relations with both internal and external agencies and programs.  
• Knowledge of the local, state and federal laws governing the public and other subsidized housing programs including health and fire regulations, and landlord/tenant relations. 
• Must have a valid driver’s license. 

WORK ENVIRONMENT

Work environment:
The work environment characteristics described here are representative to those an employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate. Limited overnight travel may be required from time to time.

Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, hear and perform repetitive motions. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with clients, vendors, and staff.

Mental demands:
There are a number of deadlines associated with this position. The employee must be able to handle frequent interruptions and must also multi-task and interact with a wider variety of people on various and, at times, complicated issues.

INDIAN PREFERENCE

The Lumbee Tribe of North Carolina has implemented an Indian Preference in Employment Policy. Pursuant to this Policy, applicants who possess the knowledge, skills, and abilities required by this position, and who are members of the Lumbee Tribe will be given primary preference for hiring and employment after providing proof of tribal membership. Indian preference is integrated into the interview and scoring process for candidates for job positions.

OTHER

Confidentiality:
All employees must uphold all principles of confidentiality to the fullest extent. This position has access to sensitive information and a breach of these principles will be grounds for immediate termination.

Background Investigation:
This position is subject to a criminal history background check, and a Motor Vehicle check. Candidates must successfully pass all required background checks in order to qualify for this position.

 

Drug Screening:
All applicants must successfully pass a pre-employment drug screening prior to beginning employment and will be subject to random drug testing.

 

Disclaimer: The information on this position description has been designed to indicate the general nature and level of work performance by employees in this position. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. Employees will be asked to perform other duties as needed.