IT Manager

Benefits: Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources 401(k) Dental insurance Paid time off IT Manager Power Systems. Secure Operations. Support What Matters. Position Summary Mooring is seeking an IT Manager responsible for administering, maintaining, and supporting the organization's IT infrastructure, systems, and end-user technology across the corporate office and regional locations. This position leads execution of IT projects - including software implementations, system upgrades, and infrastructure expansions - while serving as the escalation point for advanced help desk support. This role works closely with the Company's managed service provider (MSP), regional offices, and internal departments to keep systems reliable, secure, and aligned with business needs About Mooring Mooring is a third-generation, family-owned Commercial Construction and Disaster Restoration company that serves major industries across the U.S. With a reputation built on trust, urgency, and excellence, we respond to emergencies, rebuild what's been lost, and deliver top-tier construction services- always with care for the people and businesses we serve. Our Core Values We lead with Family, Integrity, Humility, Boldness, and Excellence- and we expect our leaders to embody those values in every decision. Our mission is To Honor God Through Restoring Lives and Building Futures. At Mooring, your work is not just a job- it's a calling to serve, lead, and make a lasting impact. Is This You? You're a servant leader who thrives in fast-paced environments and knows how to translate technical needs into operational results. You're as comfortable mapping infrastructure strategy as you are jumping in to solve an issue. You're proactive, structured, and purpose-driven- with a high sense of accountability and a heart for helping others succeed. Key Responsibilities Administer and maintain enterprise servers, networks, and cloud-based platforms in coordination with the Company's MSP, ensuring system reliability and performance Monitor system health and security, applying patches, updates, and configuration changes to maintain uptime and regulatory compliance Manage user accounts, access permissions, and device provisioning across the organization Coordinate new-employee onboarding to ensure appropriate system access and equipment are provisioned by the employee's start date Maintain a device inventory and lifecycle management process to procure new hardware and cycle out outdated equipment Maintain accurate documentation of systems, configurations, and infrastructure for operational clarity Lead IT projects including software implementations, system upgrades, and infrastructure expansions from planning through deployment Evaluate, recommend, and manage software acquisitions, licensing, and vendor contracts, overseeing implementation from initial needs assessment through full organizational rollout Oversee overall IT spending, including software and licensing costs, ensuring appropriate allocation and cost control Develop project plans, timelines, and budgets for technology initiatives, ensuring on-time and on-budget delivery Coordinate with department leaders and end users during software rollouts to ensure smooth adoption and minimal disruption Manage vendor and MSP relationships related to project scope, delivery, and support Serve as the escalation point for complex technical issues that exceed first-line help desk capability Provide hands-on troubleshooting and resolution for advanced hardware, software, and network issues Ensure escalated support tickets are resolved within established service level agreements Monitor help desk performance metrics and identify recurring issues for permanent resolution Some travel may be required Other duties as assigned Qualifications Bachelor's degree in Information Systems, Computer Science, or related field required Minimum of 5-7 years of progressive IT management or leadership experience Proven experience serving as the primary decision-maker for software purchasing and technology implementation, with a track record of successful adoption and delivery Strong background in systems integration, cloud solutions, cybersecurity, and vendor oversight Proven success in leading cross-functional IT projects and delivering results Industry certifications such as PMP, ITIL, CISSP, or Microsoft/Cisco certifications preferred Excellent interpersonal, organizational, and customer service skills Valid driver's license and clean driving record #J-18808-Ljbffr Mooring Recovery Services, Inc