Registrar/Scheduler

Diabetes Education Registrar/Scheduler

At Stamford Health, we believe that every patient deserves compassionate, personalized, person centered care. This commitment guides how we care for patients, support their care partners, and promote the wellbeing of our staff. In alignment with our Planetree philosophy, the individual in this role will foster a respectful, collaborative environment that honors the needs, values, and preferences of every person we serve and the colleagues we partner with.

As a Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent to improve our workforce and support our mission, to that end we offer:

• Competitive salary
• Comprehensive, low-cost health insurance plans (including GLP-1 coverage options) available day one
• Wellness programs
• Paid Time Off accruals
• Tax deferred annuity and (403b) pension plan
• Tuition reimbursement
• Free on-site parking and train station shuttle
• Childcare partnership with Children's Learning Center

Stamford Health is seeking a Diabetes Education Registrar/Scheduler. Under the direction of the Supervisor of Diabetes Education, the Registrar/Scheduler will facilitate the efficient functioning of the department as a critical member of the team. Organizes and performs reception, community wide scheduling, registration and billing duties.

This position is regular, full time.

MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES:

• Performs clerical duties, including word processing, scanning, typing, Email correspondence, filing, creating new records, inputting data into the Meditech System.
• Answers telephone, provides information to callers, routes calls as appropriate, takes clear, concise messages and contacts appropriate staff in order to promote prompt and effective communication.
• Accurately schedules, pre-registers and registers Diabetes Education Services outpatient appointments with educator, either for one to one consultation or group classes.
• Obtains referrals for all participants and ensures referral is correctly completed prior to scheduling appointment.
• Provides assistance with mailings of correspondence, announcements, follow up letters to patients.
• Generates insurance estimates and provided insurance counseling to participants prior to initial appointment.
• Maintains and files confidential patient records within the Diabetes Education department. Accesses ECW system to obtain current information on the participant as needed.
• Using the current Meditech computer system, accurately enters all demographics, registers patients, inputs charges and reconciles charges for Diabetes Education Program services.
• Using current computer system orders supplies or equipment necessary for the departments operation.
• Coordinates department activities to assure patient flow is efficient.
• Greets participants and obtains necessary documents for registration.

QUALIFICATIONS/REQUIREMENTS :

• High School graduate or equivalent.
• Prior experience with clerical responsibilities or in healthcare field.