Guest Service Attendant

Job Title

We're hiring part-time seasonal Guest Service Attendants at Jackson Park GC!

We're looking for energetic, people-friendly team players who love the outdoors and take pride in delivering a top-notch experience for every golfer. No golf background? No problem a great attitude, a willingness to be coached, and a passion for hospitality are all you need.

As an Outside Service Attendant, you'll be a key part of daily golf operations, helping ensure every round runs smoothly from the first tee to the final putt.

Role Responsibilities

Starter Duties

• Greet golfers on the first tee with a warm, welcoming attitude and verify tee time reservations
• Manage pace of play by briefing groups on course etiquette and expected round times
• Communicate with the pro shop and ranger staff to ensure smooth tee sheet flow
• Address guest questions about course rules, local rules, and layout

Ranger Duties

• Monitor pace of play throughout the course and assist groups falling behind
• Patrol the course by cart to ensure golf etiquette and safety standards are upheld
• Provide helpful and respectful guidance to golfers regarding pace and course policies
• Communicate on-course issues or incidents to management promptly

Cart Attendant Duties

• Greet arriving guests, assist with unloading clubs, and stage carts for departure
• Maintain the cart fleet clean, fuel/charge, inspect, and stage carts daily
• Assist guests with club cleaning and bag storage upon completing their round
• Return and organize pull carts and rental equipment after each use

Golf Operations Support

• Support the pro shop team with daily operational tasks as directed by management
• Assist with setup and breakdown for tournaments, outings, leagues, and special events
• Communicate guest feedback and on-course conditions to the golf operations team
• Coordinate with all departments to deliver a seamless guest experience

Facility Cleanliness & Upkeep

• Maintain cleanliness of the golf shop, cart barn, bag drop area, restrooms on course, restrooms in golf shop, and surrounding grounds
• Regularly clean and sanitize carts, benches, ball washers, and common touch points
• Empty trash receptacles throughout the course and facility as needed
• Ensure the bag drop, putting green area, and practice facilities are tidy and presentable
• Report maintenance or safety concerns to the appropriate staff

Qualifications & Requirements

Age Requirement: Applicants must be 17 years of age or older to apply.

Experience in golf, outdoor recreation, or hospitality is preferred but not required we train the right people

Must be a people person friendly, approachable, and enthusiastic about guest service

Coachable and eager to learn; receptive to feedback and willing to grow with the team

Ability to work outdoors in varying weather conditions for extended periods

Ability to lift up to 50 pounds

Comfortable standing, walking, and being on the move throughout the shift

Reliable, punctual, and dependable the course counts on you

Basic communication skills; ability to interact positively with guests and team members

Valid driver's license or ability to safely operate a golf cart preferred

Schedule & Availability

This is a seasonal, part-time position. Candidates must have a flexible schedule and be available for any of the following:

• Opening shifts (early morning start the course waits for no one!)
• Closing shifts (evening close and cart barn shutdown)
• Weekends (Saturday & Sunday our busiest days)
• Holidays and peak season dates

Season typically runs Spring through November. Hours will vary based on course operations and demand.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.