Warranty Inspector Lead

Lead In Warranty Inspection Department

As a Lead in the warranty inspection department, you are a pivotal role model responsible for training and mentoring other employees, maximizing productivity, and ensuring a positive, safe, and engaging workplace environment. Your day is spent first and foremost supporting team members through training, answering questions, and solving problems. You partner with other leaders to ensure work is being completed safely and with the quality ETE Reman customers expect. You demonstrate ETE Reman's Core Values, take a proactive approach to problem solving, and take responsibility for your team's performance.

ETE REMAN is the largest independent aftermarket automatic transmission remanufacturer in the United States. Based in Milwaukee, Wisconsin, we've been rebuilding transmissions since 1985 and we're still growing strong. With more than 800 team members, ETE REMAN is a place where people can build their career, learn new skills, and be part of a team that wins together.

The demand for our transmissions remains strong no matter the economy. Our work reduces waste, keeps vehicles on the road, and helps customers save money. ETE REMAN is for people who take pride in their work and want to create something real. We're a team that values quality, honesty, and getting better every single day. You'll find opportunity here if you're ready to learn, grow, and go all-in. The pace is fast. The expectations are high. And the roadmap? You'll help draw it. We're growing quickly, built to last through any market, and still grounded in our family-owned roots. That means you get the best of both worlds a tight-knit, no-nonsense culture with room to advance and make your mark.

Responsibilities:

• Lead up to 5-10 team members when Warranty Supervisor is not available by answering questions, and training new, existing employees within 1 or more similar areas
• Conduct inspection of warranty return units following Warranty Review & Analysis procedure.
• Secondary person for processing individual component returns
• Ensuring work is available and working with other leaders to resolve any delays in work being brought to the department.
• Reaffirm any expectations set by the supervisor on which tasks should be completed
• Engage in learning manufacturing processes, procedures and continuous improvement methods (i.e. LEAN)
• Think carefully and use common sense when dealing with problems and making decisions
• Actively participate in meetings and communications to the team and ETE leaders
• Verify and perform quality checks including units being processed and leveled up correctly
• Encourage team members to report safety concerns promptly, actively monitor safety, address safety non-compliance promptly, involve Supervisor as necessary
• Champion company policies and procedures
• Maintain a clean and organized work environment
• Ensure employees are at workstations and begin and end work on time
• Role model ETE Reman Core Values
• Provide feedback to Supervisor regarding the employees they are training
• Be visible and available to employees on the plant floor

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned.

Essential Functions:

• Must be 18 years old, high school diploma, have regular reliable and predictable attendance. Able to work overtime as needed.
• Past people management experience is a plus; but not required
• Effective oral communication skills as well as able to adapt communication to different styles. Bilingual experience is an asset
• Ability to work with your hands. tools (you must provide your own) and instruments. You will be working the line at times, get dirty, and may have to work with chemicals
• Basic computer skills including how to use a keyboard and mouse, navigate the desktop or operating systems, and manage files and folders
• Utilize an ERP system in work area as required
• Able to lift 50 pounds, stand and work for 8+ hours a day
• Prioritize tasks and understand details to maximize productivity and achieve objectives
• Self starter, able to work under pressure
• Willingness to participate and apply specific trainings to enhance your people leadership skills

Company Expectations

At ETE REMAN, we expect every team member to:

• Bring a positive attitude and support your teammates
• Focus on quality and keep customer satisfaction at the center of everything you do
• Follow established policies and processes, while staying flexible as things evolve
• Show up on time, stay engaged, and work with passion, urgency, and focus
• Aim to not only meet but exceed goals
• Make continuous improvement a daily goal

ETE Core Values

At ETE, our core values guide how we work, collaborate, and serve our customers every day. We expect every team member to:

• CARE about quality, our customers, and each other.
• WIN Together by collaborating, supporting one another, and achieving shared goals.
• GO ALL-IN by taking ownership, showing commitment, and giving your best effort every day.
• Get BETTER Every Day by continuously learning, improving, and embracing change.
• CELEBRATE Success by recognizing accomplishments and appreciating the contributions of others.
• Maintain a POSITIVE ATTITUDE by approaching challenges with optimism, professionalism, and respect.
• Deliver RESULTS, Not Reasons by focusing on solutions, accountability, and meaningful outcomes.

Physical Requirements: Please refer to the attached Physical Requirements Form for the essential physical demands and work environment associated with this position. The attached form is considered part of this job description.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.