Field Access Manager

Overview The Field Access Manager (FAM) serves as a dedicated field‑based reimbursement and access resource supporting the launch and ongoing access needs for a Neurology product. The FAM is responsible for providing comprehensive education and support to healthcare providers and office staff on all aspects of patient access, reimbursement, coverage, prior authorization, appeals, specialty pharmacy processes, and patient support services. The FAM will work directly with Sleep Specialists, Neurologists, Advanced Practice Providers, and office personnel to proactively identify and address access barriers, facilitate timely therapy initiation, and support continuity of care throughout the patient journey. Responsibilities Access & Reimbursement Support: Educate healthcare providers and office staff on product coverage, payer policies, prior authorizations and appeals to facilitate timely therapy initiation. Strategic Account Management: Build long‑term relationships and execute account plans through targeted, in‑person visits to Sleep Centers, Neurology practices, and Academic Medical Centers. Patient Journey Support: Educate patients and healthcare providers on available patient support programs and access resources designed to assist eligible patients. Barrier Resolution & Patient Journey: Proactively resolve reimbursement bottlenecks such as step therapy and denials while coordinating with HUB services and specialty pharmacies to support seamless patient onboarding. Payer & Market Intelligence: Maintain deep regional and national payer policy expertise to serve as the local market access expert and communicate critical updates to stakeholders. Cross‑Functional Collaboration: Partner internally with field teams and market access groups to coordinate patient solutions, share field insights and ultimately enhance internal team capabilities. Compliance & Reporting: Document all interactions and capture actionable market insights, ensuring full compliance with FDA, HIPAA and company regulatory guidelines. Requirements BA/BS degree required. 4+ years pharmaceutical, biotech or medical device experience. Minimum of 2 years reimbursement experience required. Ability to solve access issues related to the specialty pharmacy channel. Neuro/CNS experience required. Strong written, verbal, and interpersonal skills required. Compensation The annual base salary for this position ranges from $150,000 to $155,000. Actual salary may vary based on qualifications and performance. Some positions may include eligibility to earn commissions or bonus based on company or individual performance. Benefits The benefits include a competitive compensation package and health benefits such as medical, dental and vision coverage. Company matching 401(k), flexible paid time off (PTO) and sick time are provided. Eligibility for paid sick time may vary by location in compliance with applicable federal, state and municipal requirements. Equal Opportunity Employer Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled). Syneos Health complies with all applicable federal, state and municipal paid sick time requirements. #J-18808-Ljbffr Syneos Health Commercial Solutions