Warehouse Operations Manager

Job Title: Regional Operations Coordinator Experience: 2-5 years Work Mode: Onsite (Work from Office) Role Overview The Regional Operations Coordinator will support and manage day-to-day operations across multiple regional delivery sites. This role requires a hands-on professional who thrives in a fast-paced environment, demonstrates a strong analytical mindset, and is passionate about creating efficiencies and delivering excellence. This position is ideal for someone who is operationally savvy, highly organized, and experienced in supporting multi-site logistics or field service environments. Key Responsibilities Coordinate daily operational activities across regional sites to ensure alignment with company objectives and SLAs. Monitor and report on KPIs, operational performance metrics, and service levels using data tools and dashboards. Collaborate with site managers and frontline staff to improve workflows, solve issues, and support continuous improvement. Maintain accurate and timely records, documentation, and schedules using internal systems and software. Facilitate regional meetings, training programs, and initiative rollouts in collaboration with leadership. Ensure adherence to company policies, safety standards, and regulatory compliance requirements. Act as the central point of contact between regional offices, cross-functional teams, and assist with vendor management and coordination of supply chain/service delivery components to meet customer expectations. Provide off-hours and weekend support as required. Required Qualifications 2+ years of experience in operations coordination, logistics support, or administrative roles in a related field. Strong operational knowledge with the ability to understand and manage service workflows and regional performance. Demonstrated expertise in Microsoft Excel (pivot tables, VLOOKUP, advanced formulas, data analysis). Advanced proficiency in Microsoft Word (document formatting, creating templates and reports). Experience using Microsoft Office Suite and operations platforms (ERP, CRM, TMS, or). Excellent communication skills (written and verbal) and ability to interact across all levels of the organization. Strong time-management skills and ability to handle multiple priorities effectively in a dynamic environment. Analytical thinker with problem-solving ability and attention to detail. Preferred Qualifications Experience working in regional, multi-site logistics or transportation operations. Direct to Consumer (D2C) transportation network experience is required. Familiarity with air cargo operations and airway bill (AWB) management is a plus. Bilingual language skills are advantageous. Ability to travel 25%–50% of the time, including to airport or delivery hubs. Availability to work flexible hours, including late/off-hours as needed. Technology savvy and comfortable with application-based solutions. Competitive base salary and performance-based bonuses Comprehensive health, dental, and vision insurance Generous paid time off and observed holidays Opportunities for professional development and career advancement Work with a supportive, growth-driven operations team #J-18808-Ljbffr