Community Manager

The Community Manager shall have knowledge and skills in the areas of Community Association management, administration, income/expense management, facilities management, resident and Board of Directors relations and team management for a 45+ Active Adult Community. The Community Manager, from time to time, will be assigned specific areas to concentrate on their talents. This position requires attention to detail, confidentiality, and a great deal of contact with the Board, community residents and Community Association Management (CAM) staff. ESSENTIAL FUNCTIONS Direct oversight and leadership of: Membership & Standards (compliance and regulatory administration) Facilities & Maintenance Operations (campus infrastructure and capital assets) Information Technology (network infrastructure, cybersecurity, AV systems) Marketing & Communications (brand, crisis communication, engagement strategy) Lifestyles & Programming (community engagement, wellness, events) Position Time Allocation Strategic Planning and Integration - 20% Leadership Development and Director Coaching - 20% Capital and Infrastructure Oversight - 15% Board Governance and Executive Communication - 15% Community Engagement and Crisis Leadership - 10% Budget Oversight and Resource Allocation - 10% Operational Issue Resolution - 10% The Community Manager should function as 60% strategic/leadership and 40% operational oversight. Acts in the capacity of the General Manager when the General Manager is not available Assist in providing leadership and direction in the development of community plans/goals Assist in identifying, developing and implementing programs to meet community needs Assist the process of large projects associated with the management of the property Attend meetings as necessary for committees, teams, councils, Board etc Assists as a liaison for the resident community to address resident's concerns and needs Develop a strong working relationship with the Board of Directors, residents and staff Implement strategies, mission objectives, goals and policy developed by the Board of Directors such as the Technology Roadmap, Strategic Plan Articulate and communicate well/public speaking Performs any range of special projects and tasks Other related duties as assigned QUALIFICATIONS Executive decision-making capabilities Possess organizational and time management abilities; works well under pressure and deadlines; display strong written skills and publish appropriate documentation as directed Possess budgetary knowledge and control Demonstrates positive interaction with staff, residents and guests Excellent problem solver; demonstrates ability to use creative alternatives Work on more than one task at a time with frequent interruptions, changes and delays; remain focused and work effectively and efficiently under such circumstances Work effectively in a collaborative team environment Deal with the public tactfully and courteously in person and on the telephone always exercising good judgement Be aware of safety, health, and environmental concerns Establish and maintain positive, effective working relationships with those contacted in the performance of work Maintain regular and punctual attendance Bachelor’s degree or equivalent in Business or related field, and 5+ years of experience in Property Operations, Hospitality, HOA; or a combination of education, experience, and training that indicates the ability to successfully perform the essential functions of the position listed above. Must possess and maintain a valid Arizona driver’s license. Proficient in MS Office Suite, Outlook 365 and Internet applications. #J-18808-Ljbffr