Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2012 and has grown into a team of five who enjoy working hard and celebrating success together. Before becoming an agent, I worked as a bank manager but insurance was always familiar to me growing up, as my mom worked for a State Farm agent, which helped spark my interest in the industry.

I’m a big Oregon Ducks fan and a season ticket holder. My kids are currently in college, and outside of work I enjoy hiking and spending time outdoors. We stay involved in the community through our church, volunteer work, and sponsoring local events like school carnivals.

Our team enjoys a variety of incentives and benefits, including travel bonuses for sales team members, annual bonuses, a tiered commission structure, early office closure on Fridays at 4pm, a 401(k), licensing reimbursement, and a strong focus on work-life balance.

Our culture is collaborative and fun. We enjoy celebrating wins together through team lunches, dinners, Topgolf outings, and holiday celebrations. We’re looking for someone who enjoys being part of a team that works hard, supports each other, and celebrates success along the way.

ROLE DESCRIPTION:
Brandon Rossman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.