Leasing (Roving)

Job Description

Job Description

About Company:

Sentinel Management Company was founded in 1972 by the Bernardi family and has a history of development and management of commercial real estate, particularly in the multifamily sector. In its early days, Sentinel developed about 300 acres of office and single-family neighborhoods in the Bloomington and Edina area around the intersection of highways 494 and 100. It also owned and managed a portfolio of 5,000 multifamily residential units throughout the Twin Cities, which has been its core business throughout much of its history. Over the years, Sentinel also acquired large tracts of undeveloped land (such as 3,000+ acres in Chaska) to hold for future projects.

By the early 1990’s, Sentinel began to diversify away from multifamily and developed various retail shopping centers, including a 155,000+ square foot center in Chaska and a 122,000+ square foot one in Burnsville. It entered the office market and acquired stakes in various buildings throughout the Twin Cities and across the country, such as the World Trade Center in St. Paul, LaSalle Plaza, and Fifth Street Towers. 

By the 2000’s, Sentinel continued to divest itself of older multifamily assets and diversify further into the hospital and medical office market. It developed the 172,000 square-foot, state-of the-art Two Twelve Medical Center in Chaska, which includes an ambulatory surgery center that services the surrounding area and is master leased to Ridgeview Medical. It also developed the 245,000 square-foot Aurora on France assisted-living and senior care center that is attached by skyway to Fairview Southdale Hospital. Other acquisitions during this time period included the 100,000+ square foot Centennial Lakes Office Plaza in Edina and two Advocate-Aurora Healthcare properties totaling over 92,000 square feet in Germantown, WI. Sentinel currently holds over 1 million square feet of non-residential commercial real estate.

In recent years, given the strong fundamentals of the industry and its expertise in the area, Sentinel has focused on the multifamily industry as its sector for growth. It has developed new projects with various partners, such as Vélo Apartments in the North Loop, the four-time award-winning Abbey Apartments in Loring Park, and the Eleven condo tower in the Gold Medal Park neighborhood of Downtown Minneapolis, among others.

In the year 2022, Sentinel brought three new properties to the market with a total of nearly 400 units. The Ballantrae Apartments phase II project added 110 Class A apartments and additional amenities to an existing property that Sentinel has successfully owned and operated since the 1970s in Eagan, MN. The Abbey project brought 124 new apartment units and the rehabilitation of a historical mansion to the Loring Park neighborhood of Minneapolis. The mansion includes unique amenities and brings a charming blend of new and old to the project. These two properties were stabilized at 95% leased within 4 of months of opening.

The third and most recent project in 2022 is the Nico phase II project, which opened in August and added 129 additional units directly across the street from Sentinel’s successful 2020 Nico development. The properties will be operated together as part of a broader re-imagination of the Nicollet Ave corridor.

In 2024, Sentinel completed an acquisition of a 191-unit multifamily property in Blaine, MN, which was rebranded as Viridian Central Apartments. It also completed the development of a new Wells Fargo branch in Golden Valley, MN and has started construction on a 303-unit multifamily project on the adjacent parcel. The project is slated for completion in January, 2026.

Sentinel is actively pursuing further developments and is excited for the opportunity to add more quality housing and investment to our thriving Minneapolis-St. Paul metropolitan community.

About the Role:

The Leasing (Roving) position is a dynamic role focused on managing and optimizing leasing activities across multiple property locations within the Twin Cities area. The primary objective is to maximize occupancy rates and tenant satisfaction by providing exceptional leasing services and support. This role requires frequent travel between properties to conduct tours, process applications, and maintain strong relationships with prospective and current tenants. The Leasing (Roving) professional will collaborate closely with property management teams to ensure consistent leasing standards and effective communication. Ultimately, this position plays a critical role in driving revenue growth and maintaining the reputation of the property portfolio through proactive leasing strategies and excellent customer service.

Minimum Qualifications:

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation to travel between properties.
• Proven experience in leasing, property management, or a related customer service role.
• Strong knowledge of leasing laws and regulations applicable in the United States.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Experience working with property management software and CRM systems.
• Familiarity with Fair Housing laws and compliance standards.
• Demonstrated ability to work independently and manage time effectively while traveling.
• Multilingual abilities to serve diverse tenant populations.

Responsibilities:

• Conduct property tours and present available units to prospective tenants at various locations.
• Process rental applications, verify applicant information, and prepare lease agreements in compliance with company policies and legal requirements.
• Maintain regular communication with current tenants to address inquiries, resolve issues, and promote lease renewals.
• Coordinate with property management and maintenance teams to ensure units are ready for occupancy and address any tenant concerns promptly.
• Travel between assigned properties to provide consistent leasing support and ensure adherence to leasing procedures and standards.

Skills:

The required skills such as communication and interpersonal abilities are essential for engaging with prospective and current tenants, ensuring clear and professional interactions. Knowledge of leasing laws and regulations is applied daily to prepare compliant lease agreements and handle tenant inquiries accurately. The ability to travel efficiently and manage time is critical for covering multiple properties and maintaining consistent leasing operations. Preferred skills like proficiency with property management software enhance the efficiency of application processing and tenant record management. Multilingual skills, when available, improve service quality and accessibility for a diverse tenant base, fostering stronger community relations.