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Area Director

P.F. Chang's

Location Requirement: This is primarily a field-based position (75% of time) requiring the selected candidate to reside within Miami-Dade or Broward County and regularly support the greater Miami–Fort Lauderdale market. Area Director (Market Partner) responsibilities include overseeing multiple restaurants within a designated market, driving sales growth, ensuring operational excellence, aligning with corporate vision, and maintaining quality and service standards. Key Responsibilities Lead restaurants in delivering personalized, guest‑centric experiences tailored to the local market. Guide teams in achieving KPIs, EBITDA targets, and cost‑control goals. Ensure compliance with brand standards, health codes, and safety protocols through regular site visits. Partner with Operating Partners to launch innovative sales strategies and drive revenue. Analyze market trends to adjust tactics and stay ahead of the curve. Champion upselling, marketing initiatives, and service strategies to grow top‑line sales. Set strategic direction for the market that aligns with company goals. Monitor restaurant performance and identify opportunities for continuous improvement. Mentor Operating Partners and support their development into senior leadership roles. Lead recruitment and onboarding of new management trainees. Promote a strong, unified culture of excellence, integrity, and innovation across locations. Support recruiting, training, and team building across all restaurants in the market. Provide consistent coaching and feedback to elevate team performance. Assist with conflict resolution and employee relations to maintain a positive work environment. Required Qualifications Extensive experience in multi‑restaurant leadership in a full‑service restaurant company in a polished/upscale casual dining setting. Strong passion for delivering exceptional guest experiences with a guest‑centric mindset. Proven track record in driving sales growth and achieving KPIs. Strong financial acumen and proficiency in POS and corporate software systems. Excellent interpersonal communication, critical thinking, and emotional intelligence. Prior experience in opening restaurants is strongly preferred. Working Conditions Work is performed primarily in a restaurant environment, occasionally in an office and remote (home). Ability to perform essential functions including prolonged standing, walking, and other physical tasks. Must be able to travel extensively – up to 75% of the time. Benefits Comprehensive benefits: Medical, dental, vision and 401(k) starting the 1st of the month following hire. Paid vacation and sick time: 20 days per calendar year for full‑time employees; prorated for new hires. Paid holidays: 12 company‑selected holidays plus 2 floating holidays per year. Annual bonuses based on company performance. Tuition reimbursement for job‑related programs. Preloaded meal card for use at any corporate‑owned P.F. Chang’s location. Exclusive employee discounts. Financial assistance through the Lucky Cat Fund during hardships for qualifying team members. #J-18808-Ljbffr

Vacancy posted 3 days ago
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