Client Relationship Manager

You understand what it takes to cultivate a relationship with someone whose net worth reaches into the billions—and you know how to become their trusted advisor on the most consequential decision they will make for their child. That is this role. If your default approach is to \"manage applications\" or \"optimize conversion funnels\", this position is not the right fit. If your instinct is to take complete ownership of relationships over the long term, this may be the most fulfilling role of your career. Founders School is a four-year high school program in which students launch genuine businesses with a target of $1M in profit by the time they graduate. Annual tuition stands at $150K, backed by a guarantee: $1M in profit by graduation, or full tuition refunded. The inaugural cohort of 20 students begins in New York City in Fall 2026, with plans to scale to 1,000 students over time. The families we serve rank among the most accomplished and discerning individuals globally—many possess net worths in the hundreds of millions to billions. Every one of these relationships, from initial contact through enrollment and beyond, must be owned by someone. This position resembles investor relations at a leading fund far more than traditional school admissions. You will steward a portfolio of high-net-worth prospects, guide them through a rigorous evaluation process, secure their commitment to a significant decision, and sustain the relationship over years so that trust deepens: they re-enroll, enroll additional children, and provide referrals within their networks. What You Will Be Doing Taking full ownership of the pipeline of qualified prospective families—each lead, whether generated inbound, sourced at events, or introduced via referral, becomes a substantive relationship with you at its core. This includes regular calls, considered follow-up, and serving as the person who either possesses the answer to any question or secures it quickly. Organizing and hosting gatherings that connect prospective and enrolled families, ranging from larger informational sessions to smaller, curated dinners and receptions. Shepherding families through the application and due-diligence process—articulating the school's model, the guarantee, and the educational trajectory—and moving them from interested to enrolled without resorting to high-pressure tactics. Maintaining engagement with every family in the ecosystem—those currently deciding, those already enrolled, and those whose younger children may follow. Proactive outreach ensures families hear from you before questions arise. Serving as the human representation of Founders School for these families, and constructing the repeatable relationship and enrollment system that enables the program to operate and expand. Collaborating directly with school leadership who handle the highest-tier conversations early on, while you establish the scalable infrastructure beneath them. Similar to a fund's rhythm, the year divides into two phases: an active recruitment period during which you cultivate relationships with prospective families and guide them toward commitment, and a stewardship period in which you keep enrolled families connected, proactively informed, and satisfied enough to renew their trust and introduce others. What You Won’t Be Doing Selling. There are no commissions, no quotas, and no aggressive closings. If a family perceives pressure, we have not succeeded. You are not a salesperson; you are the individual they trust most throughout this decision. Managing selectivity. Traditional admissions revolves around rejection at highly selective institutions. We are building something new and persuading exceptional families to place their confidence in it. Transferring families and stepping back. The relationship does not conclude at the enrollment deposit—it marks the start of a multi-year relationship you continue to own. Being consumed by administrative tasks. Event scheduling, documentation, and enrollment logistics are managed by operations. Your time remains focused on families. Private Client Relationship Manager Key Responsibilities Within six months, you will own the complete pipeline of prospective NYC families—each family will have an established relationship with you, and school leadership will no longer serve as the constraint on any relationship outside the top tier. The families entering the Fall 2027 cohort will have been personally guided from initial interest to enrollment, every enrolled family will receive a proactive cadence of touchpoints, and you will have developed the initial version of the conversation framework and family-relationship playbook that does not currently exist. At the twelve-month mark, the NYC enrollment funnel will operate as a system rather than an improvised effort—you will be able to describe the pipeline, conversion metrics, and the status of every family relationship at any moment. Enrolled families will be renewing their trust and generating referrals; retention and referral outcomes will be measurably attributable to your work. As the program expands toward 1,000 students and enters additional cities, you will build and lead the enrollment team reporting to you—recruiting, training, and defining the family experience across all campuses. You are entering at the foundational stage of the function that will determine whether Founders School fills its seats with the right families. Basic Requirements You are authentically comfortable and effective building relationships with high-net-worth individuals. You have accomplished this in a previous role—investor relations, private wealth management, private-client sales, luxury hospitality at the Four Seasons or Aman level, high-end real estate, or comparable—and you can engage as a peer with someone worth a billion dollars, interpret their preferences and idiosyncrasies, and avoid appearing deferential or ingratiating. This requirement is absolute. You are motivated by relationships, not transactions. You would find a hard-sell, commission-driven environment uncomfortable, and you are driven by the desire to build something enduring and excellent rather than optimizing short-term metrics. You possess the organizational discipline and initiative to manage a pipeline independently. Nothing is overlooked, and no family feels neglected after they commit. You are currently located in New York, NY, or prepared to relocate within 60 days. You hold legal authorization to work in the United States. Nice-to-have Requirements Experience in investor relations or relationship management at a fund—the closest parallel to this role. This explicitly includes high-performing individuals who are fatigued by the fundraising cycle and wish to apply the same skill set to something more meaningful. An established network within, or credibility among, New York City high-net-worth families. Authentic conviction in the mission—that entrepreneurship offers a superior education to the conventional path—and enthusiasm for communicating that narrative. About Founders School Founders School is a four-year high school built for ambitious students who want to create, build, and solve meaningful problems. The program combines Alpha School's elite academics, real-world experience, and mentorship from world-class entrepreneurs around three commitments to every student: Build a million-dollar business. Identify problems in the world worth solving. Master AI before adults do. This is a place for people who'd rather build the thing than manage the thing. We're hiring the founding team that builds the dream high school for the most entrepreneurial and ambitious students in the country. Launching in NYC Fall 2026. Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $200 USD/hour, which equates to $400,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult for more details on this topic. Crossover Job Code: LJ-5832-US-Greenwic-PrivateClientR.002 #J-18808-Ljbffr