Assistant General Manager

Job Description

Job Description

What You'll Do

At Barcade®, the Assistant General Manager (AGM) supports the General Manager in overseeing daily operations and service at a specific Barcade location. This includes managing designated shifts, coordinating staff training, handling administrative tasks, and leading the location’s beer program. The AGM is a visible and active presence on the floor, ensuring smooth service, brand consistency, and guest satisfaction.

Job Snapshot

• Lead and manage designated service shifts with a focus on timing, pace, and guest experience
• Assist in training and onboarding new hires across departments; support coaching, real-time feedback, and staff development
• Submit time and attendance records and complete cash drop documentation
• Manage the Beer Program, including ordering, inventory, POS administration, beer menus, and beer education
• Ensure front-of-house and guest-facing areas reflect Barcade’s standards of quality and brand identity
• Support small repairs and maintenance tasks, particularly in the game area

What You'll Need to Succeed

• A minimum of 2+ years of experience in bar or restaurant management, with direct responsibility for service leadership
• Full-time availability, including late nights, holidays and weekend shifts
• Demonstrated ability to lead service teams, manage floor operations, and respond in real time to service issues.
• Strong organizational skills and follow-through on administrative tasks, including scheduling, timekeeping, and reporting
• Solid knowledge of craft beer styles, service standards, and storage
• Willingness to learn light game maintenance or repairs (training provided)
• Comfortable working in a fast-paced bar, kitchen, and arcade environment
• TIPS and CBS certification within 90 days (or already certified) 
• Ability to perform the essential functions of the role, including remaining on your feet for extended periods and lifting up to 50 lbs, with or without reasonable accommodation

Benefits and Perks

• Medical, dental, and vision options for health benefit coverage, subject to eligiblity and plan terms
• Supplementary accident and critical illness insurance options
• 401(k) participation subject to eligibility and plan terms
• Quarterly bonus eligibility, subject to plan terms
• Employee discounts and more!

The Original Arcade Bar 

Barcade® is the originator of the arcade bar concept and the largest operator of arcade bars in the United States. Barcade locations feature 40 to 75 video games and pinball machines mostly from the classic period of the 1980s as well as 24 American craft beers on draft. In addition to beer, Barcade locations offer a full bar with craft spirits and cocktails and creative variations on classic pub food. All Barcade locations are certified green by the Green Restaurant Association, a national non-profit organization that recognizes and certifies environmentally responsible restaurant and bar operations. 

Disclosures

Barcade is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team and do not discriminate based on race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability, pregnancy or related conditions, genetic information, marital status, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Barcade participates in E-Verify to confirm the identity and employment eligibility of all new hires. All employment offers are contingent upon the successful completion of Form I-9 and E-Verify verification.

Barcade will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the New York City Fair Chance Act, and all other applicable fair chance hiring laws.

The salary range listed for this position reflects a good-faith estimate of the compensation Barcade expects to pay for this role in the posted geographic location. Actual compensation will depend on experience and qualifications.

Barcade provides reasonable accommodations for applicants and employees with disabilities. If you require assistance or an accommodation during the hiring process, please contact us.

Employment with Barcade is at-will and may be terminated by either the employee or the company at any time, with or without cause or notice, except where otherwise required by applicable law.