Capability Owner Director

Capability Development Manager

Understands market needs and transforms these into features and user stories, conducts work prioritization and manages sprints & development of new features / capabilities for a product line of larger size and/or complexity.

Capability Development

• Responsible for the development of new capabilities and extensions of existing capabilities (from capability initialization through launch and stabilization) for a product line of larger size and/or complexity
• Establishes and monitors timelines and costs consistent with development methodology; uses agile methodology for completing work tasks, as required
• Recommends and manages capability development methodology (e.g. agile vs. waterfall)
• Creates and approves user stories / capability features that satisfy customer needs; plans sprint activities and is responsible for managing the backlog of capabilities / services
• Collaborates with Product Managers and provides rapid response to questions that may arise during the development cycle
• Leads cross-functional capability development to support successful/timely releases
• Oversees performance against success criteria, including customer perspective and UAT/OT
• Leads the daily meetings, planning sessions and retrospectives
• Acts as advocate for customer needs throughout the development process
• Provides input into, clarify requirements and constraints to enable the solution design process
• Balances capability needs with enterprise needs (e.g., use of shared services in the capability solution)

Requirement Management

• Collaborates with IT and other areas in ETS (and/or external parties) to define the development needs/requirements; identifies stages, and approach to development
• Tracks and manages capability development to ensure alignment with established capability requirements and market / user feedback
• Modifies/changes capability features and requirements in response to new information on markets/customers from Product Managers
• Ensures cross-functional and operational requirements are considered, agreed with the Product Managers, and addressed as part of the development effort

Market Engagement

• Establishes and maintains plan for user / market engagement in the development
• Uses feedback from user engagement to adapt / modify requirements, features, prioritization of features, and capability performance
• Tests market receptivity to assumptions of capability value and willingness to purchase

Capability Improvement

• Responsible for ensuring quality standards established for capability are attained
• Responsible for ensuring that capability features are consistent with customer needs

Financial Management

• Sets and manages capability development timelines and costs
• Works with FCEs to ensure that cost estimates are validated and that FCEs operate within expected costs
• Tracks and reports on the implications of development decisions for the P&L of the operational capability, making the necessary business decisions to ensure the release of the MVP on time and on budget

Ethical Standards

• Adheres to ethical standards and comply with the laws and regulations applicable to job function

Skills

• Ability to successfully translate business requirements into features / user stories
• Ability to ensure that the vision for ‘how a capability needs to perform for a customer is embodied in the design of the capability, including for technical specifications
• Strong market / customer orientation and skills in using multiple avenues and various scale to test market receptivity and willingness to purchase
• Knowledge of multiple approaches to capability development and how to execute on them
• In-depth understanding of Agile methodology (tools, processes, roles)
• Ability to understand minimum viable capability requirements and prioritize accordingly
• Exhibits strong leadership, team-building, and communication skills
• Possess solid management skills (e.g.)