Staff Assistant II, Airport Hub/Gateway - DFW

Staff Assistant II, Airport Hub/Gateway - DFW

Location: DFW Intl Apt (DFW-TRML) Cities: DFW Airport - TX

This job will be posted until 07/28/2026. If interested, please apply and complete the required assessment prior to this date.

Job Description Intro: Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why You'll Love This Job

This job is a member of the Airport Hubs & Gateway Team within the Customer Experience Division. Responsible for handling one or more of the following as their primary role:

• Audit and ensure compliance of ticket and voucher issuance
• Vendor management
• Order supplies and manage inventory
• Review and process invoices and research variances
• Reconcile fuel distribution

What You'll Do

Work directly with Compliance Coordinators to ensure DFW is adhering to Company policies and procedures. Provides assistance with preparation of management presentations and special projects as required. Troubleshoots and escalates office technology issues, including telephone and copier machines. Work with various vendors and stakeholders to manage supplies and services requests. Track and reconcile fuel usage and billing for DFW.

All You'll Need for Success

Minimum Qualifications:

• High School diploma or GED equivalency
• Advanced Excel skills
• Ability to work rotating shifts including weekends, holidays and days off as needed
• Must be able to work under pressure, including multi-task, prioritize, and manage deadlines
• Be able to lift 50 lbs. and walk for extended periods

Preferred Qualifications:

• Proficient in key applications such as Coupa, Workbrain, Tableau, and SharePoint
• Knowledge of the ICM (Internal Controls Manual)
• Knowledge of MS Office Products including Word, Excel, PowerPoint, etc.
• Ability to prioritize work, be detail-oriented and meet deadlines
• Ability to perform in a fast-paced environment and handle multiple tasks simultaneously
• Ability to be self-motivated with strong organizational skills
• Ability to grasp concepts and functionality of specific software and programs
• Ability to effectively communicate both verbally and written with all levels within the Organization
• Excellent interpersonal skills with a focus on customer service
• Approachable and professional demeanor
• High level of professionalism and ability to maintain confidentiality
• Strong verbal and written communication skills
• Ability to work varied hours and holidays (as business needs may vary)
• Must be able to secure appropriate airport authority and/or US Customs security badges (if applicable)
• Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

What You'll Get:

• Travel Perks: Reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself that's why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American. From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.