Assistant General Manager

Assistant General Manager

Club Pilates is a fast‑growing boutique fitness franchise. As Assistant General Manager you will help drive revenue, manage staff, and ensure high‑quality service for our members.

Position

• Title: Assistant General Manager
• Reports to: General Manager (occasionally District Manager)
• Job Type: Full Time

Senior Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Requirements

• Confident in generating personal sales and training Sales Associates in transactions.
• Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable, and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co‑workers, clients and the public.
• Proficiency with computers and studio software.

Responsibilities

• Execute lead generation via Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into introductory classes.
• Drive & increase membership & retail sales through customer service.
• Problem‑solve staffing/scheduling issues with instructors and other personnel.
• Ensure that studio retail/products are stocked with accurate inventory counts.
• Train and support Sales Associates.
• Independently make decisions related to high level customer service.
• Collect outstanding dues.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures and lead by example.
• Ensure all forms, administrative supplies, and studio literature are stocked and visible.
• Schedule and participate in networking/community events and studio promotions.
• Assist with marketing campaigns to generate leads for the studio.
• Execute adherence to all company policies, including the policy of at‑will employment.
• Other duties as assigned.

Benefits and Perks

• Hourly wage: $20/hr
• Additional commission on sales
• Average total earnings (with commission): $21-26/hr
• Health Benefits
• 401K
• Paid Time Off
• Unlimited growth potential within the company