Senior Associate, Client Operations - Core Clearing Client Processing

Senior Associate, Client Operations - Core Clearing Client Processing Role overview : This position is part of the Global Clearing Operations team and is located in Lake Mary, FL. Responsibilities Works with external clients to resolve complex day-to-day issues and directs them to appropriate resources at BNY. Supports clients in addressing and resolving complex operational and technical issues and ensures requests are executed. Applies advanced problem solving skills, judgment, and experience to analyze information. Provides clients with information related to BNY products and services across multiple lines of business and geographies, leveraging an in-depth understanding of broader BNY services and offerings. Provides complex analytics and reporting services, working to improve and automate Core Clearing systems. Handles complex external client issues including servicing various programs, resolving operational issues, and product implementations. Responsible for the cashiering of securities and the processing of new issues, wire transfers, and security exchanges. Reviews and approves transactions through various workflows. Solves complex problems based on an understanding and knowledge of the intricacies of the system. Participates in innovative product development, product enhancement, and system testing to ensure that Global Clearing products continue to accurately and efficiently process high-value transactions. Qualifications Bachelors degree or the equivalent combination of education and experience is required. 5-7 years of total work experience preferred. Experience in an operational area and/or client services preferred. Series 7 and Series 24 FINRA licenses preferred. Experience in DTC, Fed, or Non-US Market clearance and settlements operations preferred. Prior hands-on experience with AI prompting and automation projects highly preferred. Our culture and benefits BNY offers competitive compensation, benefits, and wellbeing programs rooted in a culture of excellence and pay-for-performance. We provide access to global resources and tools for your life7s journey. Focus on health, resilience, and financial goals as a valued member of our team, with generous paid leave including paid volunteer time. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. #J-18808-Ljbffr BNY Mellon