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Customer Service Representative (CSR)

$18 - $28 per hour

AV Taxi Rides

Baton Rouge, LA

Job Description

Job Description

Job Overview

AV Taxi Rides is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team in Baton Rouge. This position is ideal for individuals looking to start a career in customer service while supporting daily transportation operations and assisting customers with ride-related inquiries.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and in person
  • Assist customers with ride bookings, scheduling changes, and service-related questions
  • Provide accurate information regarding transportation services and company policies
  • Coordinate with dispatch and operations teams to support customer needs
  • Update customer information within company systems
  • Deliver excellent customer service in every interaction
Qualifications
  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Basic computer proficiency and data entry skills
  • Ability to multitask and work in a fast-paced environment
  • Professional and customer-focused attitude
Salary Range

$18 – $28 per hour , based on experience and qualifications

Benefits
  • Paid training
  • Paid time off (PTO)
  • Health, dental, and vision insurance eligibility
  • Opportunities for career growth and advancement
  • Employee transportation discounts
  • Stable full-time schedule
  • Supportive and collaborative work environment

Apply
Vacancy posted 4 days ago
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