Service Manager

Benefits Start Day 1 for Full‑Time Colleagues - No Waiting Period! We pride ourselves on being a trusted partner and protecting people, enhancing lives, and preserving the planet. What is this role about? Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers. What does a “Day-in-the-Life” look like? Every day our Pest Tech teams are out in the neighborhoods, visiting residential customers and performing pest control treatments. The Service Manager ensures the team functions effectively, operates efficiently, and maintains high levels of customer satisfaction. Key daily responsibilities include: Monitoring branch scheduling and ensuring pest tech routes are completed successfully Ensuring regulatory compliance and safety standards are met or exceeded Responding to customer concerns, including resolving cancellation requests Inspecting and evaluating the performance of Pest Technicians Monitoring and maintaining inventory levels of pest control products Facilitating continual training of local sales and service teams What do I need to be successful? An associate’s degree (a four‑year degree is highly desirable) Valid driver’s license from your state of residence 1‑2 years of related experience is helpful, but not required Willingness to relocate is desirable Ability to lead and motivate others effectively Strong communication skills – verbal, written, and presentation Good problem‑solving skills and practical solution orientation Ability to build rapport and establish trust with customers and employees Detail‑oriented with a strong focus on safety Basic to intermediate math aptitude for sales and service calculations Comfortable working outdoors and in confined spaces such as crawl spaces and attics Why should I choose Terminix? Comprehensive training and licensure, all paid by the company Company vehicle, gas card, cell phone, and laptop Highly competitive compensation Opportunities for advancement and career growth Medical, dental, vision coverage and discounts on Terminix brands Short‑ and long‑term disability and life insurance Paid time off Pay Range Yearly: $62,700.00 – $101,200.00 Equal Employment Opportunity Terminix is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, or any other protected class. Job Environment and Safety Employees perform work within customer residences, properties, and places of business, often unsupervised. They may have access to personal identifiable information and regulated chemicals. Employees should be able to drive company vehicles safely and operate equipment responsibly. Drug Free Workplace We are a Drug Free workplace. #J-18808-Ljbffr Terminix