Psychology Program Manager
US Department of Veterans Affairs
Psychology Program Manager
The Psychology Program Manager is assigned to the Psychology Section under Mental Health and Behavioral Sciences of the Salisbury VA Health Care System (SVAHCS) and will have direct oversight of the outpatient services located at the Salisbury VA Medical Center. Duties include but are not limited to the following:
- Manages the workload of various clinical staff, ensuring that work is assigned in a systematic way and meets facility and VA guidelines/standards for BHIP staff model ratios and the PCMM.
- Serves as the representative for Psychology Section on administrative committees or work groups within Psychology Section, Mental Health Service Line, and VISN in reporting back the effectiveness of BHIP implementation plans, provides updates on access, wait times and performance measures.
- Manages performance standards, measures, and clinical utilization rates within the BHIP teams and is responsible for ensuring timely access to mental health care, adherence to the UMHSH, Joint Commission, develops Memorandum of Agreements and adherence to SVAHCS facility requirements.
- Develops and leads recovery oriented interdisciplinary team meetings.
- Serves as a consultant/liaison to specialty Mental Health to ensure transition of patients between clinics is smooth and efficient.
- Coordinates with discipline supervisors of matrixed staff assigned to the BHIP teams to ensure staff are working in accordance with the service agreements of SVAHCS and reviews workload productivity targets.
- Attends weekly Program Managers meetings with the Chief of Mental Health to review BHIP implementation and maintenance of structure.
- Works in conjunction with MH Leadership on responding to VACO and VISN on tracking data, performance measures, access monitoring, wait times and panel sizes.
- Completes the Mid-Year and Annual Performance Evaluations for assigned staff.
Work Schedule: 8:00am to 4:30p Monday to Friday
Compressed/Flexible: No
Telework: Ad Hoc
Virtual: This is not a virtual position.
Financial Disclosure Report: Not Required
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