BMV Clerical Assistant

BMV Clerical AssistantBegin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.About the Bureau of Motor Vehicles (BMV): The Bureau of Motor Vehicles delivers exceptional, customer focused services built on choice, innovation, and genuine care. We strive to be a trusted partner to every Hoosier by investing in our people, fostering growth, and developing future leaders who drive excellence and a strong culture of service.Role OverviewThe Clerical Assistant supports the Document Management Team with handling secure processing, validation, printing, and auditing of vital driver and vehicle records. This role is in the central BMV offices at the Indiana Government Center in Indianapolis, Indiana.Salary: The salary for this position traditionally starts at $29,588.00 but may be commensurate with education and work experience.A Day in the LifeThe essential functions of this role are:Supports the daily operations of an organization by performing general office tasks.Communicates with customers, employees, and other individuals to answer questions, disseminate, or explain information.Reviews files, records, and other documents to obtain information to respond to requests.Types forms, correspondence, memos, and other materials.Maintains filing systems for efficient recordkeeping and easy retrieval.Checks emails, send faxes, make copies, and updates computer databases.Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.Trains other staff members to perform work activities, such as using computer applications.Completes tasks or projects assigned by supervisor in a timely manner.What You'll Need for SuccessIndividuals in this role should minimally be able to articulate or demonstrate the following:Working knowledge of general office functions and clerical procedures.Active listening skills.Excellent critical thinking skills.Strong written and verbal communication skills.Strong organizational skills with the ability to prioritize tasks effectively.Excellent attention to detail and proofreading skills.Proficient computer skills required, including but not limited to Microsoft Word, Excel, case management and data base tools.Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.Ability to work independently.Ability to provide effective and professional customer service to internal and external parties.Able to perform essential functions with or without reasonable accommodation.A degree is not required. However, at least 1 year of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes:Three (3) medical plan options (including RX coverage) as well as vision and dental plansWellness Rewards Program: Complete wellness activities to earn gift card rewardsHealth savings account, which includes bi-weekly state contributionDeferred compensation 457(b) account (similar to 401(k) plan) with employer matchTwo (2) fully-funded pension plan optionsA robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers Up to 15 hours of paid community service leave Combined 180 hours of paid vacation, personal, and sick leave time off 12 paid holidays, 14 in election yearsEducation Reimbursement ProgramGroup life insuranceReferral Bonus programEmployee assistance program that allows for covered behavioral health visitsQualified employer for the Public Service Loan Forgiveness ProgramFree Parking for most positionsFree LinkedIn Learning accessEqual Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.