Player Assistant

PohlCat Golf Course Player Assistant

PohlCat Golf Course in Mount Pleasant, MI, is pleased to announce an excellent career opportunity for a full-time Player Assistant! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Role Type: Seasonal (Position will last 6 months or less) Summary: Starts players on the golf course explaining the rules of play for the day. Tours the golf course encouraging players to maintain a reasonable pace of play.

Key Responsibilities:

• Starts players on the first tee explaining the rules of play for the day.
• Maintains an accurate starting sheet so the whereabouts of players are known.
• Cues groups to move to the first tee and makes sure not more than one group is on the tee at one time.
• Tours the golf course assisting players when needed to maintain the posted pace of play for the day.
• Checks the restrooms and water stations on a regular schedule.
• Maintains proper spacing on the golf course to avoid delays.
• Completes the golfer tracking report on a daily basis.
• Reminds players of the cart rules of the day.
• Repairs ball marks and collects any trash that may be on the course. Replaces any hazard stakes or directional signage.
• Communicates with the Golf Shop and Starter on a regular basis.
• Monitors the course and ensure customer satisfaction. Assists golfers when needed.
• Reports all problem situations to the Head Professional in a timely manner.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

• Frequently stands and walks; reaches with hands and arms
• Regularly sits and uses hands; talks or hears.
• Occasionally stoops, kneels, crouches or crawls.
• Regularly lifts up to 50 pounds and occasionally lifts up to 100 pounds.

Environment/Noise:

• Frequently works in outdoor weather conditions.
• Occasionally works in wet or humid conditions (non-weather).
• Noise level is moderate.

Certificates/Licenses:

• Valid Driver's License.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.