National Account Manager

Job Description

Job Description

 

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Job Title: National Account Manager

Location: Remote (U.S.)

FLSA: Exempt

Company Overview:

Safe-Guard Product International serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance & Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.

For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Role Overview:

This role is about driving strategic growth across dealership groups nationwide by increasing F&I product penetration, delivering impactful coaching, and strengthening Safe-Guard’s position as a trusted partner. The purpose is to drive F&I product growth and profitability across dealership and group accounts by delivering strategic training, coaching, and partner engagement. As a National Account Manager, you’ll engage directly with dealer group leadership and field teams to align on business goals, implement action plans, and ensure consistent execution across multiple rooftops. Your success is measured by the impact you make across every group you support.

Role Responsibilities:

1. STRATEGIC PARTNER LEADERSHIP (Biggest Impact on Performance)

• Strategic Partner Engagement: Maintain regular contact with assigned dealer group leadership to align business goals, present performance insights, and position Safe-Guard as a trusted advisor. This leads to long-term retention and deeper product adoption.
• Execute Group-Level Account Plans: Develop and implement strategic plans tailored to each dealer group, ensuring consistent execution and measurable outcomes across all locations.
• Analyze and Report Performance Metrics: Align with Dealer Groups on KPIs. Interpret Growth Accelerator data, track progress against KPIs, and share insights with internal teams and partners to drive continuous improvement.

2. REVENUE DRIVING & EXECUTION

• Drive Product Penetration and Administration Fee Income: Monitor and influence F&I product sales and Administration Fee performance across rooftops, using data to guide action plans and coaching. This is the core revenue engine.
• Deliver High-Impact Coaching: Facilitate or coordinate group-wide training sessions, F&I Roundtable, eCommerce Menu Utilization Training, maximize Dealer Participation Incentive Programs, Increase SG Express adoption.
• Collaborate for Consistent Execution: Work seamlessly with National Trainers, eCommerce, and National Vehicle Retailing Team, as well as Regional Performance / Account Development Managers to ensure consistent messaging, execution, and support across all rooftops.

3. ACCOUNT EFFICIENCY & FOCUS

• Prioritize Visits: Focus on high-impact partner engagement and executive-level planning ensuring maximum ROI on time or visits.
• Leverage Support: Outsource routine administrative reporting and engage with other internal support teams to assist with store-level training delivery in an effort to free up time for high-impact activities.
• Proactive Engagement: Establish proactive communication rhythms and empower field teams to handle tactical issues, avoiding reactive support requests .

Qualifications:

• Top 3 Must-Haves (Non-Negotiable):
  1. Executive Presence and Relationship Intelligence: The ability to build trust, influence dealer group leadership, and lead strategic conversations with confidence and credibility.
  2. Proven Experience Driving F&I Performance Across Groups: A track record or potential to influencing decisions as a group level which increases Product Penetration and Administration Fee contribution across multi-rooftop accounts.
  3. Strategic Account Planning and Execution: Demonstrated ability to develop and implement group-level plans that align with partner goals, drive measurable outcomes, scale across rooftops, and able to confidently report back to Dealer Group executives.
• Required Experience & Knowledge:

• 5+ years of Automotive Industry Experience (F&I, OEM, or vendor-side account management).
• 3–5 years in Sales Leadership or Strategic Account Management, managing multi-rooftop accounts.
• Deep understanding of F&I Product & Performance Expertise , Dealer Group Operations , Menu Systems , and DMS Platforms .
• Strategic & Tactical Thinking and strong Automotive Intellect .

• Tools & Proficiency:

• Proficiency in CRM and Sales Enablement Tools.
• Mastery or ability to quickly master Power BI, Excel, and Growth Accelerator Reporting to interpret performance data and action it.
• Skilled in using Presentation & Communication Platforms (PowerPoint, Teams, etc) for executive-level meetings.

• Skills That Can Be Trained: F&I Product Knowledge, Safe-Guard’s specific product suite, positioning strategies, and compliance nuances.

Metrics of Success:

• F&I Product Penetration Rate and Administration Fee Contribution meet or exceed company objectives.
• Growth Accelerator Performance shows sustained improvement in product mix and revenue growth.
• Dealer Group Retention and Expansion is achieved through strong partner relationships.

Growth Potential:

At Safe-Guard, your career is what you make it. We're looking for energetic, entrepreneurial, and empathetic individuals who are ready to take their careers to the next level. Here, you'll have the freedom to explore new ideas, push boundaries, and make an impact from day one.

We believe in empowering our team to take ownership of their success, and we offer the resources and support to help you grow. Whether you're passionate about developing strong customer relationships, leading innovative projects, or driving new business, you'll find opportunities to challenge yourself and advance your career.

With a culture that encourages continuous learning and personal development, the possibilities for growth are limitless. If you're looking for a place where your contributions are valued and your career can grow, join us at Safe-Guard Products International, where your potential knows no bounds.

Company Culture:

At Safe-Guard, we believe that our success starts with our people. Our culture is built on a foundation of shared values that guide everything we do, from how we serve our customers to how we collaborate with one another.

We are dedicated to holding ourselves accountable and delivering results with integrity in every action we take. Our commitment to diversity is reflected in the unique perspectives and backgrounds of our team members, which drive innovation and creativity throughout our business.

We prioritize our customers, always seeking first to understand their needs and delivering tailored solutions that exceed expectations. As leaders, we strive to inspire and uplift those around us, cultivating a positive environment where every voice is heard, and collaboration is key.

We never stop learning. By continuously pursuing growth and knowledge, we stay ahead of the curve in our industry and ensure that every team member has the opportunity to thrive.

Company Benefits:

• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Health Savings Account
• 401(k) Plan with Company Match
• Company-paid Short-Term and Long-Term Disability
• Company-paid Life Insurance
• Paid Holidays and Vacation
• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement
• Ongoing Training & Personal Development
• And More!

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.