Senior Field Service Technician

Overview At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Area Field Services Manager Position: Senior Field Service Technician — You will be responsible for delivering high-quality technical support and service to our customers. You will perform installations, maintenance, and repairs on equipment, ensuring optimal performance and customer satisfaction. The work model for this role is: Remote. Key Responsibilities Ensure Safety & Compliance: Follow all ABB HSE, ABB Way, Safety Manual, and product warranty policies while maintaining up-to-date knowledge of relevant safety standards and procedures. Technical Execution & Expertise: Perform hands-on project work including startup, commissioning, troubleshooting, design, and repair across power delivery equipment while continually developing technical and industry knowledge. Quality, Standards & Customer Satisfaction: Contribute to improving installation and field service standards, adhere to engineering procedures, and deliver exceptional customer satisfaction in all interactions. Administrative & Cost Management: Complete required technical reports, job status updates, material orders, quotations, time and expense reports, and exercise sound judgment in controlling costs and maintaining company assets. Qualifications High School Diploma with a minimum of 8 years of engineering / field experience. Additional formal education may substitute for required experience on a year-for-year basis. Ability and willingness to travel approximately 70+% as required. Ability and willingness to possess and maintain a valid driver's license. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Candidates must already have work authorization that would permit them to work for ABB in the US. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. What's in it for you We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the EEOC website. As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between 9:00 A.M. and 5:00 P.M. EST, Monday through Friday by contacting an ABB HR Representative at View phone number on click.appcast.io. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io. Resumes and applications will not be accepted in this manner. While base salary is determined by qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually. ABB Benefits (US) Health, Life & Disability: Medical plans, dental plans, vision, company paid life insurance, AD&D, voluntary life, short and long-term disability, and related voluntary benefits. Retirement: 401k with company contributions; ESAP. Time off: 11 paid holidays; vacation based on years of service. ABB's Service Division partners with our customers to improve availability, reliability, predictability and sustainability of electrical products and installations. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. Ready to make an impact? Apply at #J-18808-Ljbffr ABB Inc.