Front Desk Receptionist

Front Desk Receptionist

Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the state of Georgia while providing clinical, surgical, and imaging services to our patients. We are seeking qualified individuals to join our team and provide exceptional patient care!

Under general supervision of a licensed provider, as a Front Desk Receptionist, one must be comfortable seeing and handling blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties. We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department.

This job is a full-time, benefited position at Summit Spine & Joint Centers that reports to the Front Desk Operations Manager. This position's primary locations will be for region 7 clinic locations (see below) and is subject to change based on coverage/business needs, and ASC operating hours.

Region 7 Operating Schedule:

• Roswell (ASC): Monday - Friday 8am-5pm
• East Cobb: Monday & Thursday 8am-5pm
• Johns Creek: Tuesday 8am-5pm

Responsibilities:

• Communicating directly with patients and their needs
• Greeting patients: checking in, collecting copay, verifying insurance, preparing charts
• Checking out patients: scheduling, referring, verifying prescription based on individual needs
• Assisting patients to vehicle when necessary
• Effectively process messages between patients and administration or other medical offices
• Report to office manager and/or practice administrator

Skills And Abilities :

• Must be willing to travel to other locations
• Must be willing to assist in the Ambulatory Surgery Centers
• Must be able to lift 45 pounds
• Must be responsive and comfortable with seeing and handling blood
• Detail-oriented
• Willingness to cross-train on all other clinical responsibilities

Education And Experience :

• Experience using eClinicalWorks or other EHR system preferred
• 1-year clinical experience preferred
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience