Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a team of six. Before becoming a State Farm agent, I spent four years as a State Farm team member in Florida. I'm a graduate of Southern Virginia University with a degree in Business Management and hold multiple insurance and financial services licenses. Outside of work, my wife and I enjoy spending time with our four children, playing sports, boating, being outdoors, and staying active in our church.

Serving our community is at the heart of what we do. Our agency proudly supports the Caroline County Chamber of Commerce, Caroline County Little League, Caroline County Public Schools, the Caroline County Sheriff's Office, and local social services programs. We also created two annual "Lifting Up" Scholarships to recognize local high school students who make a positive impact through kindness, leadership, and service.

Our agency offers paid and personalized training, a retirement plan, flexible scheduling, a fun team atmosphere, and excellent opportunities for professional growth. As an established, community-focused agency, we're committed to helping our team members build successful, long-term careers.

Our culture is positive, goal-oriented, and built on integrity. We work together to provide remarkable customer service while supporting one another's growth and success. I'm looking for someone with a positive attitude, strong character, and a desire to make a difference for our customers and community.

ROLE DESCRIPTION:
Matt Brandt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.