Records Clerk

Job Description and Duties

***Please ensure application is complete. Failure to provide all the information will disqualify your application.

We enforce the law by setting a standard of fair and expeditious resolution of claims to achieve long-term compliance from the employers of the State of California. By providing education and meaningful enforcement of wage and hour laws, we combat wage theft and ensure that wages earned are put into the pockets of the workers.

As part of the Wage Claim Adjudication (WCA) team, we are committed to providing guidance, inspiration and support to enrich your work and our ability to succeed in enforcing labor laws. We want you to be successful in your career.

About WCA: 

Under the direction of the Deputy Labor Commissioner Supervisor (Senior Deputy), the Office Technician (Typing) performs a wide variety of difficult clerical duties involving the administration of the Wage Claim Adjudication (WCA) program and/or Port Unit administered by the WCA program in order to support the labor code law enforcement functions timely, efficiently, and effectively.

About us: Labor Commissioner's Office: 

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3

To be considered for this Office Technician (Typing) job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: 

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click  e to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

This position is located at:
2 MacArthur Place Suite 800
Santa Ana, CA 92707

High-volume fast-paced office that handles wage claims and constantly interfaces with the public.  This position is located in the Santa Ana office.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Typing Certification Requirements:

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Works independently performing complex clerical tasks and prioritize tasks in order to process a high volume of correspondence and data entry using various computer programs (MS Word, MS Excel, MS Outlook).

Communicates effectively with staff and the public while adhering to the Department's Mission, Vision, Values, and Goals. Gives feedback and is receptive to feedback.

Ability to perform difficult clerical work; make arithmetical computations; operate various office machines; follow oral and written directions; evaluate situations accurately and take effective action; read and write English at a level required for successful job performance; make clear and comprehensive reports and keep difficult records; meet and deal tactfully with the public; apply specific laws, rules and office policies and procedures; prepare correspondence independently utilizing a wide knowledge of vocabulary, grammar and spelling; provide functional guidance.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

• Comprehensive health benefits package with medical, dental, and vision options.

• Sick leave, vacation leave, or annual leave options available.

• Retirement plan through CalPERS. Other retirement options include 401(k) and/or 457(b) participation through State of California Savings Plus program.

• Public transportation subsidy and pre-tax parking program options.

• Representation in the State of California collective bargaining process by Service Employees International Union (SEIU), Local 1000. Members belong to Unit 1 in the bargaining process.

• The personal satisfaction of knowing that you impact the daily lives of wage earners in California.

Incumbents will have the opportunity to contribute in CalPERS retirement, social security, and may participate additionally in both 401K and 457 deferred compensation plans. While you work hard to provide economic justice for California workers, you secure economic security for your future.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at Show phone number.

Please let us know how you heard about our position by taking this brief survey:  DIR Applicant Survey

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.