Franchise Business Consultant

Job Description

Job Description

Franchise Business Consultant (Territory Manager/Coach)
Location: Burr Ridge, IL (Field-based, serving South Side Chicago & Northwest Indiana)
Schedule: Monday–Friday, 8:00 AM–5:00 PM — no nights, no weekends
Employment Type: Direct Hire

Ready to Move From the Field to the Boardroom?

If you've spent years mastering commercial cleaning operations and you're ready to trade a mop for a mentorship role, this is your next move. Join a nationally recognized leader in the commercial cleaning and franchise services industry — a company built on operational excellence and a genuine commitment to helping entrepreneurs succeed.

As a Franchise Business Consultant , you won't just support franchise owners — you'll become their go-to advisor, coach, and growth partner. This is a rare opportunity to leverage everything you know about the cleaning industry in a consultative leadership role, with a steady daytime schedule and real career runway.

What You'll Do

• Serve as a trusted advisor to independently owned franchise businesses across the South Side of Chicago and Northwest Indiana
• Build strong, lasting relationships with franchise owners and their customers
• Conduct site visits and operational audits — spotting wins and opportunities for improvement
• Coach owners on best practices in customer service, operations, and business growth
• Help resolve customer concerns and strengthen account retention
• Identify revenue-growth opportunities for the franchise owners you support
• Lead business planning sessions and provide hands-on strategic guidance
• Share your technical cleaning expertise when it's needed most
• Keep accurate records and reporting to support the broader team

Expect a role that's roughly 80% in the field building relationships and 20% in the office handling admin — the perfect balance of people-focused work and predictable structure.

What You Bring

• 4+ years of experience in janitorial operations and customer service
• Solid understanding of commercial cleaning operations
• A natural coach's mindset — strong interpersonal and communication skills
• The ability to juggle priorities in a fast-paced, dynamic environment
• Sharp problem-solving and conflict-resolution instincts
• Excellent organization and time management
• Comfort with Microsoft Office (Word, Excel, Outlook)
• A professional, trustworthy presence — you know how to handle confidential information with discretion

Bonus points if you have:

• Hands-on experience with floor stripping/waxing, carpet extraction, or floor buffing
• Experience servicing schools, healthcare facilities, auto dealerships, or similar commercial accounts

What's In It for You

• Base salary of $50,000 , with on-target earnings up to $65,000 through performance incentives
• Full medical, dental, and vision coverage
• Retirement plan with company match
• Company vehicle and gas card — no wear and tear on your own car
• Company-provided laptop, tablet, and cell phone
• Paid vacation and company holidays
• A consistent Monday–Friday, 8-to-5 schedule — get your evenings and weekends back

Why This Role Stands Out

This is more than a job change — it's a career evolution. You'll take everything you've learned in the field and turn it into influence: helping business owners solve problems, grow revenue, and build something lasting. You'll get the stability of a respected, established organization, the freedom of a field-based role, and the satisfaction of seeing your expertise translate directly into someone else's success.

If you're ready to step into a role where your cleaning-industry know-how becomes your greatest asset — not your daily task list — we'd love to talk!

Pre-employment requirements include a drug screening.

AimHire is an equal opportunity provider.

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