Manager, Professional Services
Virtual Vocations Inc
Leading a team of technical consultants and engineers, the full-time remote Manager, Professional Services will be responsible for delivering complex customer implementations, ensuring quality execution, and managing team performance and financial results. Key Responsibilities Lead, coach, and develop North American FeneVision technical consultants and engineers, establishing performance expectations and individual development plans Own the technical team's delivery commitments and quality of execution across implementations and integrations while managing project health reporting Collaborate cross-functionally with Project Management and other stakeholders to identify risks and ensure timely delivery against customer commitments Required Qualifications 5+ years of experience leading Professional Services or technical consulting teams Demonstrated success in managing and developing technical professionals with accountability for team results Experience delivering complex B2B software implementations and integrations Solid understanding of services operations, including project financials and capacity planning Experience with project management disciplines, including scope control and risk escalation
Vacancy posted 4 days ago
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