Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Manager — Door & Dock Services

$180k - $240k

Jobot

Design the future of connected systems by turning complex, real world IoT, satellite and space infrastructure, and AI driven platforms into intuitive, beautifully crafted product experiences used at global scale.

This Jobot Job is hosted by: Christina Finster
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $180,000 - $240,000 per year

A bit about us:

Our client is a Series B, venture-backed company with over $100M in funding, building a new category of global connectivity infrastructure. Their platform sits at the intersection of software, hardware, and distributed systems, enabling machine-to-machine communication at scale. They are backed by top-tier investors and are tackling deeply technical challenges across IoT, networking, and real-world data systems.

This is not a traditional product design role.

You’ll be shaping how complex, real-world systems become understandable, usable, and visually intuitive. The product spans dashboards, developer-facing experiences, and mobile interfaces, all connected through a unified system.

The core challenge is translating dense, multi-layered data and infrastructure into experiences that feel simple, fast, and obvious to end users.

Why join us?

Compensation: $180-$240k base salary (depending on experience)
Meaningful equity and ownership
Comprehensive health, dental, and vision coverage
Unlimited PTO
Learning and development support
Wellness stipend

Job Details

What You Will Own:
Design the core product experience across dashboard, developer workflows, and mobile surfaces
Translate complex systems including APIs, device behavior, and real-world data into clear, intuitive user interfaces
Create visual systems that help users understand state, behavior, and change across large-scale connected environments
Own the full user journey from first interaction through ongoing usage, ensuring cohesion across every touchpoint
Build and evolve a scalable design system that supports speed, consistency, and long-term product growth
Work directly with customers to understand how they think about operational workflows, connectivity, and system visibility
Partner deeply with engineering and product to shape both the experience and underlying system design
Use AI to accelerate design exploration, prototyping, and iteration speed

What You Bring:
Experience designing complex B2B or enterprise software where systems, data, and workflows are core to the product
Strong visual design skills with the ability to bring clarity and structure to dense, information-heavy interfaces
Comfort working across multiple surfaces including dashboards, developer tools, and mobile
Ability to think in systems, not just screens, connecting user experience to underlying architecture
Experience collaborating closely with engineers and engaging in technical conversations around APIs, constraints, and system behavior
A strong sense of ownership with the ability to operate as a senior IC shaping product direction
Fluency with modern AI-assisted design workflows that improve speed and breadth of exploration
Experience building or contributing to design systems used by engineering teams

Ideal Background:
6+ years of product design experience with a strong portfolio
Experience in areas like developer platforms, infrastructure, IoT, data systems, or complex SaaS products is highly relevant
Track record of designing products that balance technical depth with usability and clarity
Experience working in fast-moving, early-stage or 0 to 1 environments

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
Vacancy posted 13 hours ago
Similar jobs that could be interesting for youBased on the Service Manager — Door & Dock Services in West Springfield, MA vacancy
  • $105k - $135k

     ...Details Our Superintendents are technical and design savvy management pros who can see the big picture and the tiniest detail. A successful...  ...company strategic objectives Act as project liaison to Service Department as needed Qualifications and Skills: 5 years... 
    Suggested
    For subcontractor
    Work at office
    Local area
    Flexible hours

    Jobot

    West Springfield, MA
    13 hours ago
  • $90k - $180k

     ...stores and is actively recruiting a Senior Manager for Operations Improvement. If you...  ...them, and utilizing and supporting the Open Door Policy. Ensures business needs are being...  ...paid for by Walmart.  Pay during military service  Paid time off - to include vacation, sick... 
    Suggested
    Full time
    Temporary work
    Part time
    Local area

    Walmart

    Springfield, MA
    12 hours ago
  •  ...Our Property Managers get to work independently at multiple locations; spending time both...  ...including climbing stairs and opening large doors. Performing cleaning and daily...  ...candidates come from a variety of customer service centered sales environments including retail... 
    Suggested

    PVH (Tommy Hilfiger/Calvin Klein)

    Springfield, MA
    2 days ago
  • $23.75 - $31.65 per hour

     ...multitasker who would thrive in a high‑energy environment? If so, this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off‑price retailers in the country, you will be one of the leaders of the store team,... 
    Suggested
    Hourly pay
    Full time
    Work at office
    Remote work
    Flexible hours
    Night shift
    Early shift

    Burlington Stores

    Springfield, MA
    1 day ago
  • $120k

     ...Overview Job Description: Service Manager - $120K plus We are seeking an experienced and skilled Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate will have a strong leadership background, deep... 
    Suggested
    Work at office

    Berterachryslerjeep

    West Springfield, MA
    15 hours ago
  • $120k

     ...Bertera Chrysler Jeep Dodge Ram in West Springfield, Massachusetts is seeking a Service Manager to lead a team of technicians and support staff. The role includes managing operations in the service department, ensuring high quality and efficiency, and maintaining customer... 

    Bertera Auto

    West Springfield, MA
    3 days ago
  • $65k

     ...Overview Waltham Pest Services is the original pest control provider in the New England area. We pride ourselves on providing first-class...  ...to be happy in their roles. We are currently seeking a Service Manager . This position will be base out of our Agawam, MA branch.... 
    Traineeship
    Local area

    Western Pest Services

    Agawam, MA
    4 days ago
  • $20 - $24 per hour

     ...career! This is your moment to shine and lead the way for others too. We’re hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you’ll help oversee staff, collaborate with... 
    Hourly pay
    Full time
    Work at office
    Night shift

    Aramark

    Springfield, MA
    15 hours ago
  •  ...that is too low? Frustrated with the lack of respect from your manager? Looking to develop your mechanical skills through...  ...on experience) Steady workflow Quality equipment Strong service advisors who sell work effectively Respect from management... 
    Weekend work

    AAMCO Transmissions and Total Car Care

    Springfield, MA
    7 days ago
  • $17 - $19 per hour

    Overview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. This structured and paid 12-week... 
    Local area

    Healthcare Services Group

    Agawam, MA
    1 day ago
  • $85k - $90k

     ...Customer Service & Shipping Manager Serve as the primary point of contact for aerospace customers regarding order status, delivery schedules, quality concerns, and technical inquiries. Manage customer communications related to purchase orders, schedule changes, expedites... 

    Valence

    West Springfield, MA
    15 hours ago
  • $64.8k - $97.2k

     ...to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success. What we'll ask of you... 
    Work experience placement
    Work at office
    Local area
    Flexible hours

    Stop & Shop

    Springfield, MA
    1 day ago
  • $18.25 - $20.31 per hour

     ...better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience...  ...compensation Opportunities for advancement (80% of managers started as Crew) PAY TRANSPARENCY Below is the base pay range... 
    Work at office
    Local area
    Shift work

    Chipotle Mexican Grill

    West Springfield, MA
    3 days ago
  • $17.95 - $26.68 per hour

     ...employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company...  ...this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities... 
    Hourly pay
    Weekly pay
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Pilot Flying J

    Chicopee, MA
    1 day ago
  • $120.97k

     ...Smith offices *** CDM Smith is seeking an Industrial Client Service Leader with a strong industrial water and wastewater background...  ...infrastructure and facility capital projects, meet water management objectives, comply with environmental requirements, or address... 
    Temporary work
    Work experience placement
    H1b

    CDM Smith

    Springfield, MA
    15 hours ago
  •  ...Resident Services Coordinator A mission-driven property management organization is seeking a compassionate and experienced Resident Services Coordinator to lead the design and delivery of programs that support and enrich the lives of residents living in affordable... 
    Full time
    Seasonal work
    Work at office
    Local area

    Blue Castle Agency

    Springfield, MA
    2 days ago
  • $70k - $75k

    Overview: Role: Food Service Director / Dining Services Director Join Healthcare Services Group (HCSG) as a Food Service Director, leading...  ...*Not available in AR. Responsibilities: The Department Manager oversees the food service program at a single site, ensuring... 
    Local area

    Healthcare Services Group

    Springfield, MA
    2 days ago
  •  ...Center Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and... 
    Full time

    MTM LLC

    West Springfield, MA
    1 day ago
  • $16 - $35 per hour

     ...front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with...  ...busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy... 
    Hourly pay
    Full time
    Shift work
    Night shift
    Afternoon shift

    Hilton

    Springfield, MA
    2 days ago
  • $58k - $61k

     ...nutrition, wellness, and sustainability talent. For more information, visit Job Summary Chartwells K12 is hiring a Dining Services Manager to oversee multiple K12 schools within our client's ISD in Springfield, MA.  Working for the leadership team, you will be a... 
    Local area
    Remote work
    Flexible hours

    Chartwells K12

    Springfield, MA
    14 days ago
  •  ...Customer Asst. Service Manager Job Responsibilities: Maintains customer satisfaction by providing problem-solving resources; managing staff. Customer Asst. Service Manager Job Duties: Accomplishes customer service human resource objectives by recruiting, selecting, orienting... 

    Berterachryslerjeep

    West Springfield, MA
    4 days ago
  •  .... MCS is seeking a passionate, dynamic Director of Residential Services to oversee and inspire excellence across 19 community-based group...  ...leaders and support staff, maintain regulatory standards, manage resources, and drive continuous improvement. Key responsibilities... 

    Multicultural Community Services of the Pioneer Valley

    Springfield, MA
    15 hours ago
  • £40k - £45k per year

     ...Service Manager Southampton, Hampshire (Ideally located: Portsmouth, Winchester, Chichester, Bournemouth, Andover, Worthing) £40,000 - £45,000 + Van / Fuel Card + Training + Local + Benefits Do you have Service Management experience from a Plant or similar background looking... 
    Local area
    Monday to Friday

    Rise Technical Recruitment

    Southampton, MA
    4 days ago
  •  ...Multicultural Community Services of the Pioneer Valley, Inc. is seeking a passionate Director of Residential Services to oversee 19 community-based group homes for individuals with intellectual and developmental disabilities. You will lead operations, ensure high-quality... 

    Multicultural Community Services of the Pioneer Valley

    Springfield, MA
    15 hours ago
  •  ...PetSmart does Anything for Pets – JOIN OUR TEAM!   Retail Customer Service Lead (Key Holder) About Life at PetSmart   Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and... 
    Hourly pay
    Weekly pay
    Minimum wage
    Full time
    Local area
    Immediate start
    Weekend work
    Afternoon shift

    PetSmart

    Springfield, MA
    3 days ago
  •  ...Texas Roadhouse is seeking a Restaurant Manager to oversee Front of House and Back of House operations in Springfield, MA. You will ensure Legendary Food and Legendary Service are delivered consistently while steering daily operations and guest experience. The role emphasizes... 

    Texas Roadhouse

    Springfield, MA
    2 days ago
  •  ...hours/week NOT remote Full-time position in Protective Services Unit of Elder Services Agency. Duties include intake, investigation...  ...at least one year of experience in counseling, casework, case management, preferably in a Protective Services or crisis intervention... 
    Full time

    Greater Springfield Senior Services, Inc. (GSSSI)

    Springfield, MA
    a month ago
  • Tyler Equipment Corp. is seeking a Service Administrator to support the service department's daily operations. The role involves handling customer inquiries, processing timecards, and managing work orders in Extend. The candidate should have strong attention to detail,... 
    Work at office

    Tyler Equipment Corp.

    East Longmeadow, MA
    2 days ago
  • $24.09 - $25 per hour

     ...Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance...  ...*EOE M/F/D/V *Union/Non-Union Job Summary: The Milieu Manager is an evolution of the Direct Care II staff and is expected to... 
    Hourly pay
    Local area
    Immediate start
    Relocation package
    All shifts
    Shift work

    Gandara Mental Health Center, Inc.

    Springfield, MA
    27 days ago
  •  ...training is complete. Responsible for functioning as a case manager within the Primary Care Team (PCT) for members participating in...  ...recommendations, coordinate, implement, and monitor contracted and community services for the purpose of improving or maintaining the member's... 
    Full time
    3 days per week

    Greater Springfield Senior Services, Inc. (GSSSI)

    Springfield, MA
    a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Manager — Door & Dock Services. Be the first to apply!