Operations Support Specialist

Operations Support Specialist

Vista is the world's leading global business aviation company, providing worldwide business flight services through its network of subsidiaries and a team of over 4,000 experts. A global group headquartered in Dubai, Vista integrates a unique portfolio of companies to offer asset-free services that cover all key aspects of business aviation, including guaranteed and on-demand global flight coverage, subscription and membership solutions, and trading and management services.

The Operations Support Specialist reports to the regional Head of Vista Operation Support Specialist and is a part of the overall VOSS department. The Operations Support Specialist will assist in the efficiency of the Operational Support Services function and processes by providing and maintaining:

• Aircraft administrative support services
• Systems and tools administration support services
• Operations administrative support services
• Crew administrative support services

Responsibilities

Aircraft administrative support services:

• Assist with maintaining, renewing, and distributing aircraft documents (approvals, certificates, licenses).
• Logistics support for items required onboard the aircraft; ordering and arranging required stock items.
• Support with maintaining the timely distribution of cyclical database download.

Systems and tools administration support services:

• Assist with initial set up and maintenance for dedicated aircraft iPads.
• Support with organizing and distributing information within certain systems.

Operations administrative support services:

• Support with maintaining validity of foreign air operator certificates and permits.
• Proactively review and support of licenses and subscriptions (databases and accesses).
• Provide timely support for aircraft phase-ins and phase-outs, including system and subscription updates.
• Support operating groups with timely data and reports.

Crew administrative support services:

• Provide support with arranging and planning initial and recurrent training for flight crew.
• Assist with maintaining crew lifecycle within systems.
• Support with keeping track and monitoring crew documentation expiry dates.
• Consult with relevant groups in connection to pre-notifications, license renewals and assessments of competence.
• Assist with liaising with both internal and external training providers to ensure quality standards of training.
• Support with monitoring all crew documentation to satisfy needed requirements.
• Assist with processing crew member training records and qualifications.

Required Skills and Experience

Proven results in an administrative role or similar.

Strong attention to detail while performing duties with a high degree of accuracy.

Excellent verbal and written communication skills.

Multi-tasking effectively, prioritizing appropriately, and timely completion of assigned tasks.

Demonstrated ability to exercise good judgment with the ability to work independently and solve problems.

Professional attitude, and ability to maintain confidentiality and discretion in handling sensitive data.

Ability to remain organized and function well in a high-paced environment.

Highly determined, a quick learner and able to adopt a lateral approach to problem solving.

Fluent in both written and spoken English.