Drug Testing & Business Development Specialist

Drug Testing & Business Development Specialist

Any Lab Test Now and ARCpoint Labs are locally owned laboratory and occupational testing businesses providing clinical laboratory testing, including blood testing, drug and alcohol testing, DNA testing, occupational health services, and other testing and collection services. We are seeking a dependable, motivated, outgoing, and computer-savvy Drug Testing & Business Development Specialist to join our team. This is a hands-on position combining drug testing, specimen collections, fingerprinting, customer service, computer and administrative work, and sales and marketing outreach. We are looking for someone who can work independently, provide excellent customer service, learn multiple computer systems, and confidently communicate with individual customers and business clients.

Responsibilities:

• Perform DOT and non-DOT drug testing collections
• Perform hair, nail, urine, and other non-blood specimen collections
• Assist with DNA testing and collections
• Perform fingerprinting services
• Assist with occupational health testing and services
• Answer incoming phone calls and assist customers
• Check in clients and accurately enter information into computer systems
• Handle paperwork, documentation, and administrative duties
• Make outbound sales and marketing calls to local businesses
• Follow up with prospective and existing business clients
• Build and maintain business and referral relationships
• Assist with email, social media, and local marketing efforts
• Maintain a clean, professional, and organized work environment
• Work independently and manage daily responsibilities with minimal supervision
• Follow all required collection procedures, safety standards, and company protocols

Qualifications:

• Strong computer skills and ability to learn new systems quickly
• Comfortable working directly with customers and performing specimen collections
• Comfortable speaking with customers and businesses over the phone
• Comfortable making outbound sales and marketing calls
• Strong customer service and communication skills
• Detail-oriented, organized, dependable, and professional
• Ability to multitask and work independently
• Self-motivated with a positive attitude and willingness to learn

Compensation: $18.00 - $22.00 per hour