Cash Application Specialist

The Cash Applications Specialist is responsible for accurately applying customer payments, researching payment discrepancies, maintaining customer accounts, and supporting the overall accounts receivable process to ensure accurate financial records and timely cash reconciliation. Duties Include: Processes and posts customer payments, ACH, wire transfers, checks, and credit card transactions accurately and timely. Researches and resolves unapplied cash, payment discrepancies, short payments, overpayments, deductions, and other account variances. Reconciles customer accounts and investigates payment issues to ensure balances are accurate. Reviews Accounts Receivable Aging reports to identify outstanding balances requiring research or follow-up. Accesses and reviews project orders in Khameleon to verify customer payment and receivable information. Communicates with customers, sales representatives, and internal departments to obtain remittance information and resolve payment questions. Assists with customer collections by following up on outstanding invoices and payment status when needed. Works closely with the sales team to ensure orders are entered accurately, required documentation is complete, and deposits are received when applicable. Supports invoice accuracy by researching billing questions and coordinating corrections with internal teams. Maintains detailed documentation and account notes within the accounting system. Supports the setup, maintenance, and review of customer payment portals. Performs additional accounting and accounts receivable duties as assigned. Requirements: 3-7 years of experience in cash applications, accounts receivable, accounting, or a related field. College or technical school diploma preferred, or an equivalent combination of education and relevant experience. Strong attention to detail with the ability to accurately process high volumes of transactions. Excellent analytical and problem-solving skills with the ability to research and resolve payment discrepancies. Strong written and verbal communication skills with professional customer service etiquette. Working knowledge of accounting principles, including debits, credits, discounts, and account reconciliation. Proficient in Microsoft Excel, Word, Outlook, PDF editing, and data entry. Experience with Khameleon software is a plus. #J-18808-Ljbffr