Transition Specialist

The Role This Transition Specialist is responsible for establishing a relationship with prospective representatives/advisors and be that go‑to person for their entire transition. This person would also help train the new representative/advisor on our systems and coordinate with each department for their proper training to create a smooth transition. Essential Job Functions Become the main point of contact for any new reps/advisors to lead them through the onboarding process. Coordinate with business partners to ensure the best customer service to the new registered representative and advisors as well as establishing a training schedule for each of these departments to create a smooth and timely transition. Assist the new reps and advisors with creating the appropriate form packets to move the book of business to Integrity Wealth. Review newly submitted transitioning account packets for accuracy and completeness and forward appropriately for processing. Assist the transitioning advisor with the change of broker‑dealer requests, including maintaining the tracking mechanism and forwarding appropriately for processing. Create, implement, and maintain a tracking system for all new recruits. Create, implement, and maintain an onboarding process that provides the new representatives/advisors with the white glove service. Update and maintain all forms with any required changes. Ensure new forms are updated for all locations including the website and workflow systems. Assist and lead projects to identify and implement improvements for onboarding and transition department. Knowledge, Skills, and Abilities Must display Core Values Ability to prioritize and work in a fast‑paced environment Strong attention to detail Solid customer service experience Excellent written and verbal communication skills Strong knowledge of Microsoft Office Experience and Education Experience: Associate’s degree (A. A.) from a two‑year college and 1–3 years related experience and/or training; or two to four years related experience and/or training; or equivalent combination of education and experience. Must have prior Securities industry experience. At least 1 year working directly with a broker‑dealer, RIA or insurance. Prior customer service and marketing experience is beneficial. Education: Associate’s degree (A. A.) from a two‑year college. Licensing Series 7, 24 and 65/66 preferred Benefits Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr