QA Manager

Quality Manager

The Quality Manager is responsible for leading the development, implementation, and continuous improvement of the Quality Management System.

Essential Duties and Responsibilities:

• Responsible for establishing, coordinating, implementing and maintaining a Quality Management System that standardizes processes, procedures and criteria.
• Leads and coordinates team activities to ensure projects stay on schedule and within budget.
• Conduct management meeting with department heads to establish, delineate, and review company initiatives to coordinate functions and operations between departments to establish responsibilities and procedures for attaining objectives.
• Reports on the performance of the Quality Management System for Executive Management to review.
• Identifies critical points in the manufacturing process and defines sampling procedure.
• Determines types of tests to be performed as well as documentation and reporting requirements.
• Investigate root causes of warranty-related failures and coordinate corrective actions.
• Develop and maintain warranty tracking systems to ensure timely and accurate reporting.
• Interact regularly with Engineering, Manufacturing and Service functions to establish quality standards for raw material, work in progress and finished products.
• Collaborate with Engineering to ensure quality standards are met during new product development.
• Engages with material and component suppliers to assess quality performance, identify potential risks and support ongoing supplier development initiatives.
• Support continuous improvement initiatives based on warranty feedback and field performance.
• Other duties as assigned.

Qualifications / Requirements:

• Minimum 2 – 4 years of Quality Control / Assurance work experience in a supervisory role.
• Bachelor's degree in engineering, Quality Management or related field preferred.
• Understanding of ISO standards and compliance.
• Certifications such as Six Sigma, ASQ, or Lean preferred.
• Strong presentation and training skills across all organizational levels.
• Diplomatic communication when addressing quality deviations.
• Excellent attention to detail.
• Ability to work independently and collaboratively.
• Professional demeanor that promotes quality culture.

Physical Demands:

• Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.